Barista

Kailua, HI, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $15.00 - $17.25

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

training programs

Career advancement opportunities

Job Description

Blackstone Consulting, Inc. is a renowned service company committed to delivering exceptional customer experiences through its dedicated team members and high-quality offerings. Specializing in creating enjoyable and memorable environments, Blackstone Consulting serves as a premier consulting and service provider, focusing on excellence in all aspects of customer interaction and operational standards. The company takes pride in maintaining stringent policies and procedures, including HACCP compliance and thorough training programs that uphold safety and quality standards. Blackstone Consulting not only values professionalism and strong work ethics but also fosters a culture of teamwork, respect, and continuous improvement among its employees. As a leader in its sector, the company is dedicated to providing a supportive and engaging workplace where every employee can contribute meaningfully to the overall success and customer satisfaction goals. Its comprehensive safety and risk management initiatives underscore its commitment to a safe working environment for all staff and customers alike.

The role of the Beverage Service Associate at Blackstone Consulting, Inc. is an integral position responsible for preparing and serving hand-crafted, quality beverages that meet customer specifications. This customer-facing role requires excellent interpersonal skills, a keen attention to detail, and a strong commitment to service excellence. The Beverage Service Associate operates cash registers and credit card machines, ensuring accurate financial transactions and maintaining cash-handling procedures. The position emphasizes speedy and friendly delivery of beverages, efficient order taking, and maintaining an inviting and sanitary beverage service area. Duties include greeting customers, mixing and serving hot and cold beverages such as coffee, espresso, cappuccino, cafe latte, tea, chai, and fruit blend drinks, as well as occasionally selling food items. The associate is expected to arrange beverage supplies attractively, clean and maintain coffee machines and preparation areas, and participate in safety and in-service training sessions. Compliance with all company and food safety regulations, including HACCP policies, is mandatory. This role also involves standing and moving within the kitchen and dining facility for extended periods, managing workloads fairly and consistently, and communicating effectively both verbally and in writing. Ideal candidates will have 6 months to 1 year of previous related work experience, good reading and writing abilities, solid work ethics, and the ability to maintain a professional demeanor under pressure. Essential competencies include teamwork, the ability to follow detailed instructions, courteous communication, and lifting capabilities up to 50 pounds. The Beverage Service Associate is a key contributor to customer satisfaction and operational excellence in the fast-paced hospitality environment of Blackstone Consulting, Inc., making it a unique opportunity for candidates seeking to advance their careers in the food and beverage service industry.

Job Requirements

Must be at least 18 years of age
Must have a reliable means of communication (i.e., phone)
Must have a reliable means of transportation (public or private)
Must have the legal right to work in the United States
Must have the ability to speak, read, and write English
Must be willing to participate in the company's pre-employment screening process, including background investigation if applicable
Follow written and verbal instructions
Establish and maintain effective working relationships with other employees
Must have solid work ethics

Job Qualifications

High school graduate or GED required
6 months to 1 year previous work experience in a directly related field or similar duties
Good reading and writing skills
Excellent interpersonal and communicative skills
Ability to read and interpret documents such as instructions and procedure manuals
Ability to write routine correspondence, including logs and reports
Ability to communicate effectively with customers, visitors, vendor representatives, supervisors, managers, employees and client representatives
Ability to carry out instructions furnished in written, oral, or diagrammatic form
Ability to be an effective team member
Ability to maintain professional composure when dealing with unusual circumstances

Job Duties

Greets customers, take orders, mixes and serves hot and cold beverages such as coffee, espresso, cappuccino, cafe latte, tea, chai, fruit blend drinks, etc. while considering customer specifications
Works to maintain good customer relations and speedy delivery of all beverages and food items
Arranges coffee bar/cart supplies and cups/mugs to make attractive displays
Maintains bar/cart area in a neat and sanitary manner
Often cleans coffee machines, restaurant areas, restrooms and preparation areas
Records all sales, collects money, operates a cash register and follows all cash-handling procedures as required
May sell food items
Attends in-service and safety meetings
Attends all allergy and foodborne illness in-service training
Complies with all Blackstone Consulting, Inc. HACCP policies and procedures
Reports all accidents and injuries in a timely manner
Complies with all company safety and risk management policies and procedures
Participates in regular safety meetings, safety training and hazard assessments
Attends training programs as designated
May perform other duties and responsibilities as assigned