Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $21.25
Work Schedule
Standard Hours
Flexible
Benefits
Paid holidays
Commuter assistance
Dental Insurance
Employee assistance program
401(k) matching
Tuition Reimbursement
Paid Time Off
Opportunities for advancement
Referral program
Vision Insurance
Life insurance
Job Description
HMSHost is a globally recognized leader in providing exceptional food and beverage services within travel venues including airports, highways, and other travel locations. As part of their commitment to delivering outstanding customer experiences, HMSHost partners with renowned brands such as Starbucks to operate quality retail establishments that meet the needs of busy travelers. Operating with a presence in Boston Logan International Airport, HMSHost represents a vibrant and dynamic company culture dedicated to offering career growth, competitive pay, and comprehensive benefits. They emphasize not only operational excellence but also the wellbeing and development of their employees. Their inclusive work environment fosters diversity, equity, and respect for all team members, ensuring a workplace free from discrimination while promoting equal opportunity in every aspect of employment.
The role of Barista within the Starbucks store at Boston Logan International Airport involves more than just preparing coffee. This position is central to creating a welcoming environment for travelers seeking quality beverages and exceptional service. The Barista is responsible for fulfilling customer orders accurately and according to Starbucks and HMSHost standards. This includes greeting customers, taking orders, preparing drinks, managing transactions, and maintaining cleanliness and stock levels within the store. Working collaboratively with the store manager and other staff, the Barista helps uphold operational policies, promotes safety and security, and contributes positively during busy or high-pressure times. The position is non-exempt and typically reports directly to the Store Manager.
The advertised pay for this role is $21.25 per hour, reflecting HMSHost’s commitment to fair wages in the hospitality sector. This hourly wage is complemented by a robust benefits package that supports both physical and financial health, as well as professional growth. Benefits include health, dental, and vision insurance, generous paid time off including vacation and sick leave, holiday pay, and meal and transportation benefits. Employees also have access to a 401(k) retirement plan with a company match, company-paid life insurance, tuition reimbursement, employee assistance programs, extensive training, and career advancement opportunities. The company even offers a referral program that rewards employees for introducing new talent, underlining their investment in building strong and sustainable teams.
Working as a Barista at HMSHost Starbucks provides an engaging and rewarding front-line hospitality experience where employees learn customer service excellence, cash handling, and product knowledge. The opportunity to educate customers about coffee varieties and brewing methods enriches the role beyond simple order fulfillment. The fast-paced airport environment encourages employees to maintain a calm and composed demeanor, making this a perfect opportunity for those who thrive in dynamic work settings and enjoy interacting with diverse customers. HMSHost’s inclusive and supportive culture, combined with comprehensive benefits and career growth options, makes this position a compelling choice for individuals looking to develop their skills in a well-established, respected company within the food and beverage industry.
The role of Barista within the Starbucks store at Boston Logan International Airport involves more than just preparing coffee. This position is central to creating a welcoming environment for travelers seeking quality beverages and exceptional service. The Barista is responsible for fulfilling customer orders accurately and according to Starbucks and HMSHost standards. This includes greeting customers, taking orders, preparing drinks, managing transactions, and maintaining cleanliness and stock levels within the store. Working collaboratively with the store manager and other staff, the Barista helps uphold operational policies, promotes safety and security, and contributes positively during busy or high-pressure times. The position is non-exempt and typically reports directly to the Store Manager.
The advertised pay for this role is $21.25 per hour, reflecting HMSHost’s commitment to fair wages in the hospitality sector. This hourly wage is complemented by a robust benefits package that supports both physical and financial health, as well as professional growth. Benefits include health, dental, and vision insurance, generous paid time off including vacation and sick leave, holiday pay, and meal and transportation benefits. Employees also have access to a 401(k) retirement plan with a company match, company-paid life insurance, tuition reimbursement, employee assistance programs, extensive training, and career advancement opportunities. The company even offers a referral program that rewards employees for introducing new talent, underlining their investment in building strong and sustainable teams.
Working as a Barista at HMSHost Starbucks provides an engaging and rewarding front-line hospitality experience where employees learn customer service excellence, cash handling, and product knowledge. The opportunity to educate customers about coffee varieties and brewing methods enriches the role beyond simple order fulfillment. The fast-paced airport environment encourages employees to maintain a calm and composed demeanor, making this a perfect opportunity for those who thrive in dynamic work settings and enjoy interacting with diverse customers. HMSHost’s inclusive and supportive culture, combined with comprehensive benefits and career growth options, makes this position a compelling choice for individuals looking to develop their skills in a well-established, respected company within the food and beverage industry.
Job Requirements
- High school diploma or equivalent
- ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- physical ability to bend, twist, and stand for extended periods
- ability to speak, read and comprehend instructions and policy documents
- ability to learn and maintain knowledge of Starbucks products and procedures
- some experience in cash handling and customer service preferred
Job Qualifications
- Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- requires the ability to bend, twist, and stand to perform normal job functions
- requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
- requires the ability to learn and maintain knowledge of Starbucks products and procedures
- some cash handling and customer service experience preferred
Job Duties
- Greets customers and takes food order
- provides information about products and looks for opportunity to up-sell products
- prepares all drink orders to Starbucks and HMSHost standards
- operates a cash register and receives payment from customers in cash or credit card
- accurately counts and provides change to customers as required
- follows all HMSHost customer service and cash handling policies and procedures
- educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods
- cleans and stocks customer area
- follows HMSHost and Starbucks operational policies and procedures, including those for safety and security
- maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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