Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.75 - $27.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost is a global leader in providing dining and retail services to travelers at airports, highway stops, and other travel venues. With a commitment to world-class guest experiences, HMSHost partners with top brands such as Starbucks to offer quality food and beverage services in high-traffic locations. One such location is the Chicago O'Hare International Airport, specifically at Gate C17, where HMSHost operates the Starbucks store. This strategic location serves a diverse and dynamic clientele, including travelers from all around the world. HMSHost emphasizes not only delivering exceptional products but also creating a memorable and engaging experience for every guest who... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to work flexible hours including weekends and holidays
- Strong communication skills
- Ability to stand for extended periods
- Must be at least 18 years old
- Ability to handle cash accurately and responsibly
Job Qualifications
- Strong social skills and ability to meet new people
- Ability to stay calm and work effectively in a fast-paced environment
- Quick learner with eagerness to develop new skills
- Ability to understand and follow verbal and written instructions, policies and rules
- Basic math skills to accurately count money and make change
- Ability to work well with others and contribute to a cooperative team environment
Job Duties
- Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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