
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
401k
Paid Time Off
Holiday pay
Employee Discounts
Job Description
Mainsail Marriott is a well-established hotel recognized for its commitment to delivering exceptional guest experiences and maintaining high standards across all service outlets. As a part of the Marriott International family, Mainsail Marriott upholds the brand's reputation for excellence, professionalism, and hospitality. The hotel operates in a dynamic, fast-paced environment where every team member contributes to creating memorable experiences for guests while fostering a supportive and inclusive workplace culture. The establishment's emphasis on quality service, attention to detail, and innovation provides not only a welcoming environment for guests but also a stimulating and rewarding workplace for employees eager to grow... Show More
Job Requirements
- Ability and willingness to work flexible hours, including weekends and evenings
- Ability to communicate with guests, staff, management, and leadership team
- At least 2 years of progressive experience in beverages/coffee shops
- Excellent knowledge of beverages
Job Qualifications
- At least 2 years of progressive experience in beverages/coffee shops
- Ability to communicate with guests, staff, management, and leadership team
- Excellent knowledge of beverages
Job Duties
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner
- Maintain high standards of personal appearance and grooming, which include wearing the proper dress code when working
- Comply always with Marriott Brand standards and regulations to encourage safe and efficient Hotel operations
- Set an example by reporting to duty punctually wearing business attire according to the hotels dress code and Mainsail/Marriott grooming standards, maintaining a high standard of personal appearance and hygiene at all times
- Ensure that the place of work and surrounding area is kept clean and organized at all times
- Be knowledgeable of all services and products offered by the hotel
- Understand thoroughly the concept of the outlet and assume training responsibilities as requested by the Outlet Manager
- Set an example in terms of service and products knowledge
- Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department
- Plan daily routine checklist and station division according to the work schedule
- Assist in the monthly inventory of operating supplies and equipment
- Report incidents that require disciplinary actions immediately to the Outlet Manager
- Ensure that the opening and closing procedures established for the outlet are followed
- Give customers drink menus and answer their questions regarding ingredients
- Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
- Selling coffee and tea blends and brewing equipment, highlighting the differences between items, and educating customers about brewing methods
- Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality
- Prepare beverages following recipes
- Serve beverages and prepared food, like cookies, pastries and muffins
- Receive and process payments (cash and credit cards)
- Keep the bar area clean
- Maintain stock of clean mugs and plates
- Check if brewing equipment operates properly and report any maintenance needs
- Comply with health and safety regulations
- Communicate customer feedback to managers and recommend new menu items
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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