Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical
Dental
Vision
401k
Paid Time Off
Holiday pay
Employee Discounts

Job Description

Mainsail Marriott is a well-established hotel recognized for its commitment to delivering exceptional guest experiences and maintaining high standards across all service outlets. As a part of the Marriott International family, Mainsail Marriott upholds the brand's reputation for excellence, professionalism, and hospitality. The hotel operates in a dynamic, fast-paced environment where every team member contributes to creating memorable experiences for guests while fostering a supportive and inclusive workplace culture. The establishment's emphasis on quality service, attention to detail, and innovation provides not only a welcoming environment for guests but also a stimulating and rewarding workplace for employees eager to grow... Show More

Job Requirements

  • Ability and willingness to work flexible hours, including weekends and evenings
  • Ability to communicate with guests, staff, management, and leadership team
  • At least 2 years of progressive experience in beverages/coffee shops
  • Excellent knowledge of beverages

Job Qualifications

  • At least 2 years of progressive experience in beverages/coffee shops
  • Ability to communicate with guests, staff, management, and leadership team
  • Excellent knowledge of beverages

Job Duties

  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner
  • Maintain high standards of personal appearance and grooming, which include wearing the proper dress code when working
  • Comply always with Marriott Brand standards and regulations to encourage safe and efficient Hotel operations
  • Set an example by reporting to duty punctually wearing business attire according to the hotels dress code and Mainsail/Marriott grooming standards, maintaining a high standard of personal appearance and hygiene at all times
  • Ensure that the place of work and surrounding area is kept clean and organized at all times
  • Be knowledgeable of all services and products offered by the hotel
  • Understand thoroughly the concept of the outlet and assume training responsibilities as requested by the Outlet Manager
  • Set an example in terms of service and products knowledge
  • Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department
  • Plan daily routine checklist and station division according to the work schedule
  • Assist in the monthly inventory of operating supplies and equipment
  • Report incidents that require disciplinary actions immediately to the Outlet Manager
  • Ensure that the opening and closing procedures established for the outlet are followed
  • Give customers drink menus and answer their questions regarding ingredients
  • Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
  • Selling coffee and tea blends and brewing equipment, highlighting the differences between items, and educating customers about brewing methods
  • Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality
  • Prepare beverages following recipes
  • Serve beverages and prepared food, like cookies, pastries and muffins
  • Receive and process payments (cash and credit cards)
  • Keep the bar area clean
  • Maintain stock of clean mugs and plates
  • Check if brewing equipment operates properly and report any maintenance needs
  • Comply with health and safety regulations
  • Communicate customer feedback to managers and recommend new menu items

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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