Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Employee assistance program
Get Paid Early
Tuition Discount
Parental leave
meal plan
Employee Discounts

Job Description

SSA Group is a reputable company specializing in enhancing revenue opportunities for cultural attractions such as zoos, aquariums, museums, and other similar venues across the United States. With an impressive 50 years of experience in the industry, SSA Group has cultivated and refined its practices to not only meet but exceed industry standards. The company prides itself on its pillars of sustainability, inclusivity, and innovation, positioning itself as a leader transforming the cultural attraction industry. Founded with a family-oriented ethos, SSA Group operates with a deep sense of dedication and love, committed to supporting the unique missions of its partners... Show More

Job Requirements

  • Strong interpersonal and communication skills
  • Exceptional problem solving and decision making skills combined with the ability to be organized
  • Ability to remain flexible in a fast-paced environment
  • Team player, personable, professional, upbeat and energetic, and takes initiative
  • Ability to work varied hours and days, including nights, weekends and holidays
  • Barista experience preferred

Job Qualifications

  • Strong interpersonal and communication skills
  • Exceptional problem solving and decision making skills combined with the ability to be organized
  • Demonstrates the ability to remain flexible in a fast-paced environment
  • Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative
  • Ability to work varied hours and days, including nights, weekends and holidays
  • Barista experience preferred

Job Duties

  • Prepare coffee, tea and other beverages as well as any food items according to shop standards
  • Maintain cleanliness of coffee and espresso machines
  • Perform opening and closing responsibilities and prep as necessary to ensure efficient service
  • Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client
  • Meet daily quick service, food service, safety and quality, availability, merchandising and guest service standards
  • Participate in safety logs including food temperatures, rotation and waste as necessary
  • Ensure proper uniform, hygiene, hand-washing and glove use with self
  • Maintain a SSAfe work environment by abiding to all SSAFETY rules
  • Actively help to support operation in assigned role, supporting holes as necessary
  • Actively and efficiently respond to guest and client feedback, reporting to the supervisor to ensure potential complaints are mitigated
  • Communicate up to the Supervisor and Food Operations Manager regarding any issues with daily service or quality
  • Remain knowledgeable of all menu items, prices and specials for sharing with guests
  • Perform other tasks as deemed necessary
  • Maintain a clean, safe and organized work environment
  • Uphold and demonstrate a complete understanding of company policies and procedures
  • Present a clean and welcoming experience for guests through upholding sanitation requirements

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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