Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Standard Hours
Benefits
health benefits
Dental benefits
vision benefits
Mystery shopper bonus
401k plan
Paid Time Off
Life insurance
short-term disability insurance
long-term disability insurance
Child bonding leave
Free Meals
Transit program
flexible spending accounts
health savings accounts
Quarterly team events
Training and Development
Job Description
Empire JointStar (Empire) is a prominent retailer in the United States and operates as an affiliate of Dallas Holdings International (Dallas), a global organization with extensive reach. Dallas is a strategic partner of Pret A Manger (Pret), a renowned Food To Go and coffee shop franchise chain. Pret specializes in serving freshly made food and organic coffee, and Dallas now owns and manages over 70 Pret A Manger locations across the US and UK, with plans for further expansion. Empire itself owns more than 50 Pret A Manger locations in New York, Washington DC, and Pennsylvania, and is actively growing... Show More
Job Requirements
- High school diploma or equivalent
- minimum one year barista experience
- ability to follow detailed drink preparation procedures
- good interpersonal skills
- ability to stand for long periods
- willingness to work flexible hours including weekends and holidays
- ability to maintain cleanliness and equipment standards
Job Qualifications
- One year of barista experience
- strong coffee knowledge and passion for coffee
- excellent communication and customer service skills
- ability to train and motivate team members
- understanding of drink preparation standards
- ability to work in a fast-paced environment
- basic math skills for waste and sales tracking
Job Duties
- Coach and train team members on barista prepared drinks and standards
- liaise with management to plan and carry out barista drinks training
- conduct coffee team briefs and attend relevant meetings and courses
- ensure training materials are available and up to date
- follow Pret's dress code and uniform standards
- engage customers and team with Pret's Coffee Story and menu
- serve drinks to 60 seconds standards with communication
- create latte art to impress customers
- make all drinks to Pret standards
- maintain and demonstrate coffee knowledge
- maintain barista counter equipment and cleanliness
- perform daily and weekly equipment checks
- control waste and manage stock variances
- support shop profitability through waste control
- share weekly sales targets with team
- understand sales mix and volume
- use promotional waste for sampling and customer recognition
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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