Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program
Job Description
HMSHost is a leading global provider of dining and hospitality services at travel venues, including airports, highways, and major transportation hubs. Known for its commitment to delivering exceptional customer experiences, HMSHost combines a strong heritage with innovative approaches to service and operations. The company prides itself on creating vibrant, welcoming environments where guests from all over the world feel valued and cared for during their travels. With diverse brands and partnerships, HMSHost offers a dynamic work environment where employees can grow their careers within the fast-paced, customer-focused travel industry. This particular opportunity is located at Knoxville Airport and centers on... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work flexible hours including weekends and holidays
- Ability to stand for extended periods
- Basic math skills
- Strong communication skills
- Positive attitude and friendliness
- Ability to follow instructions accurately
- No prior experience required but customer service experience preferred
Job Qualifications
- Strong social skills and love to meet new people
- Ability to stay calm and enjoy working in a fast and exciting environment
- Ability to learn new things and pick up new skills quickly
- Ability to understand and follow verbal and written instructions, policies and rules
- Ability to perform basic math skills to accurately count money and make change
- Able to work well with others to help create a strong and cooperative team
- Previous experience in customer service or hospitality is a plus
Job Duties
- Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Acts with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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