Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program
Job Description
HMSHost is a leading global provider of food and beverage services for travelers, operating in prominent locations such as airports, highways, and rest stops. With a focus on delivering memorable customer service experiences, HMSHost has cultivated a reputation for quality and innovation in the hospitality industry. The company prides itself on its commitment to diversity and inclusion as an Equal Opportunity Employer, creating work environments that embrace minority, female, disabled, and veteran employees, while maintaining a drug-free workplace. Located at Houston Hobby Airport, HMSHost seeks dynamic individuals who are passionate about customer service and eager to grow their careers within... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred but not required
- Ability to work flexible hours including weekends and holidays
- Basic math proficiency
- Ability to stand for extended periods
- Strong communication skills
- Ability to follow safety and hygiene standards
Job Qualifications
- Strong social skills and love to meet new people
- Ability to stay calm and enjoy working in a fast and exciting environment
- Ability to learn new things quickly
- Ability to understand and follow verbal and written instructions, policies and rules
- Ability to perform basic math skills to accurately count money and make change
- Ability to work well with others to help create a strong and cooperative team
Job Duties
- Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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