Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $13.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
Employee assistance program
Job Description
The Coffee Bean & Tea Leaf is a renowned specialty coffee and tea retailer with a rich history of providing high-quality beverages and exceptional customer service. Situated in popular retail locations such as Town Center 215 in Las Vegas, NV, the brand has established itself as a beloved destination for coffee and tea enthusiasts. Known for its premium coffee blends, carefully crafted teas, and fresh baked goods, The Coffee Bean & Tea Leaf offers a welcoming atmosphere where customers can enjoy expertly made drinks and personalized service. The company operates under the management and support of LEV Restaurant Group, a... Show More
Job Requirements
- Ability to stand for prolonged periods of time
- intermittent periods of sitting at a desk and working on a computer
- able to lift at least but not limited to 50 pounds and if more must be with assistance
- read and visually verify information in a variety of formats e.g., small print
- visually inspect tools, equipment, or machines e.g., to identify defects
- ability to move quickly turning from left to right or right to left
- reach overhead and below the knees, including bending, twisting, pulling, and stooping
- flexibility in the wrist to scoop, twist, push, pull, lift, and bend
Job Qualifications
- Excellent verbal and written skills
- well organized and detail oriented
- register and cash handling experience
- flexibility to work nights, weekends, and holidays
- minimum high school diploma or equivalent
- experience in retail or specialty store or food establishment preferred
Job Duties
- Sells and serves products to customers in a courteous and friendly manner
- participates in all sales promotions effectively and efficiently
- safely handles all hot and cold drinks during drink preparation
- follows standard operating procedure on drink recipes and menu items
- verbally receives and calls back customer orders in a friendly manner
- uses headsets for drive-thru locations for taking orders
- cash handling on POS system and registers
- reports all customer complaints to manager on duty
- responds pro-actively to prevent customer service situations
- accurately rings sales orders into cash register and counts back change to customers in a courteous and friendly manner
- answers telephone in a courteous and friendly manner including giving store greeting, directions to store location, receiving and filling customer orders
- answers customer questions regarding coffee blends, preparation, etc., in a courteous and friendly manner
- weighs, grinds and packs coffee per customers' orders according to company guidelines
- sells and serves baked goods and miscellaneous food items to customers
- maintains efficient, friendly service standards
- restocks shelves when necessary
- routinely cleans the bar area, lobby, bathrooms, floors, windows and grinders, take out trash, etc.
- assists in the distribution of weekly shipments
- reports potential safety hazards to the manager on duty
- reports all employee accidents to the manager on duty
- informs the manager on duty of any operational inconsistencies
- perpetuates company philosophy and culture
- maintains a high level of motivation to ensure quality and consistent product
- ensures that all customers are educated on our products and services
- maintains the highest quality, consistent product standards
- follows all company drink recipes and procedures
- passes monthly re-certifications, in a timely manner
- maintains visual presentation
- assists in maintaining a clean, well-merchandised store
- assists in following visual presentation plans and standards
- trains new baristas
- maintains positive company morale
- understands and complies with all safety regulations and rules
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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