Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Employee assistance program
Get Paid Early
Tuition Discount
Parental leave
meal plan
Employee Discounts
Accrued Paid Sick Leave
Job Description
SSA Group is a well-established company dedicated to enhancing the experiences of zoos, aquariums, museums, and other cultural attractions across the United States through integrated solutions in dining, retail, admissions, and more. With a rich history spanning over 50 years, SSA Group has continuously evolved to remain a leader in its industry, focusing on sustainability, inclusivity, and innovation to transform the cultural attraction sector. The company prides itself on a family-oriented approach, reflecting dedication and love not only among its team but also in how it serves its diverse partners and their guests. SSA Group's commitment to tailoring best practices... Show More
Job Requirements
- Strong interpersonal and communication skills
- Exceptional problem solving/decision making skills combined with the ability to be organized
- Demonstrates the ability to remain flexible in a fast-paced environment
- Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative
- Ability to work varied hours/days, including nights, weekends and holidays, as needed
Job Qualifications
- Previous barista experience preferred
- Strong interpersonal and communication skills
- Exceptional problem solving/decision making skills combined with the ability to be organized
- Demonstrates the ability to remain flexible in a fast-paced environment
- Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative
- Ability to work varied hours/days, including nights, weekends and holidays, as needed
Job Duties
- Prepare coffee, tea and other beverages as well as any food items according to shop standards
- Maintain cleanliness of coffee and espresso machines
- Perform opening and closing responsibilities and prep as necessary to ensure efficient service
- Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client
- Meet daily quick service, food service, safety and quality, availability, merchandising and guest service standards
- Participate in safety logs including food temperatures, rotation and waste as necessary
- Ensure proper uniform, hygiene, hand-washing and glove use with self
- Maintain a SSAfe work environment by abiding to all SSAFETY rules
- Actively help to support operation in assigned role, supporting holes as necessary
- Actively and efficiently respond to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigated against further occurrence
- Communicate up to the Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality
- Remain knowledgeable of all menu items, prices and specials for sharing with guests
- Perform other tasks as deemed necessary
- Maintain a clean, safe and organized work environment
- Uphold and demonstrate a complete understanding of company policies and procedures
- Be responsible for presenting a clean and welcoming experience through upholding sanitation requirements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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