Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Employee assistance program
Get Paid Early
Tuition Discount through Partnership College
Parental leave
meal plan
Employee Discounts
Accrued Paid Sick Leave

Job Description

SSA Group, LLC is a leading company specializing in integrating dining, retail, admissions, and more for zoos, aquariums, museums, and other cultural attractions across the United States. With over 50 years of experience, SSA Group has established itself as a trusted partner, dedicated to enhancing revenue opportunities for its clients by pioneering innovative solutions and customized best practices. The company's commitment to pillars such as sustainability, inclusivity, and innovation is transforming the cultural attraction industry, making it a dynamic and forward-thinking employer. SSA Group was built by families, for families, embracing a family-centric culture rooted in love, dedication, and a... Show More

Job Requirements

  • Strong interpersonal and communication skills
  • Exceptional problem solving/decision making skills combined with the ability to be organized
  • Demonstrates the ability to remain flexible in a fast-paced environment
  • Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative
  • Ability to work varied hours/days, including nights, weekends and holidays, as needed

Job Qualifications

  • Strong interpersonal and communication skills
  • Exceptional problem solving/decision making skills combined with the ability to be organized
  • Demonstrates the ability to remain flexible in a fast-paced environment
  • Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative
  • Ability to work varied hours/days, including nights, weekends and holidays, as needed
  • Barista experience preferred

Job Duties

  • Prepare coffee, tea and other beverages as well as any food items according to shop standards
  • Maintain cleanliness of coffee and espresso machines
  • Perform opening and closing responsibilities and prep as necessary to ensure efficient service
  • Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client
  • Meet daily quick service, food service, safety and quality, availability, merchandising and guest service standards
  • Participate in safety logs including food temperatures, rotation and waste as necessary
  • Ensure proper uniform, hygiene, hand-washing and glove use with self
  • Maintain a SSAfe work environment by abiding to all SSAFETY rules
  • Actively help to support operation in assigned role, supporting holes as necessary
  • Actively and efficiently respond to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigated against further occurrence
  • Communicate up to the Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality
  • Remain knowledgeable of all menu items, prices and specials for sharing with guests
  • Perform other tasks as deemed necessary
  • Maintain a clean, safe and organized work environment
  • Uphold and demonstrate a complete understanding of company policies and procedures
  • Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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