Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and Development
Job Description
Black Cap is a vibrant coffee shop dedicated to providing high-quality beverages and a welcoming atmosphere for all guests. As a beloved local café, Black Cap prides itself on delivering exceptional customer service, diverse menu options, and a clean, comfortable environment where patrons can enjoy their coffee, tea, and light meals. The establishment emphasizes friendly and efficient service, aiming to create a community-focused space where each customer receives individualized attention. Black Cap is committed to maintaining standards of quality, service, and efficiency throughout its operations, ensuring that both product preparation and customer interactions meet high expectations. Black Cap employs a... Show More
Job Requirements
- Must be able to lift up to 50 lb
- must be able to perform all cleaning tasks including dishes, mopping, taking out garbage and compost
- must be able to stay on feet for long periods of time, up to 6 to 8 hours
- maintains regular and reliable attendance
- reports to work in proper uniform
- follows policies on cash handling and POS use
- able to take direction from managers and assist where needed
Job Qualifications
- High school diploma or equivalent preferred
- prior experience in a customer service role is advantageous
- familiarity with beverage preparation techniques including coffee and tea preferred
- basic knowledge of food safety and hygiene standards
- strong interpersonal and communication skills
- ability to work well under pressure and multitask in a fast-paced environment
- ability to follow directions and work as part of a team
- basic math skills for handling cash transactions
- willingness to learn and adapt
- reliable and punctual
Job Duties
- Prepares and serves quality hot and cold beverages including coffee, espresso drinks, tea, and blended drinks
- prepares breakfast sandwiches and lunch sandwiches
- takes customer orders and communicates them to other employees for preparation
- serves prepared foods
- describes menu items, product details, and preparation descriptions to customers and suggests products that may interest them
- develops understanding of coffee and tea including different regions and various differences in flavor and blend
- delivers distinguished and efficient service to all customers while responding to customer needs
- keeps service and seating areas clean, stocks service stations with paper products, beverage preparation items and restocks the sandwich station
- keeps retail areas neat and clean
- maintains composed demeanor during times of high volume to keep the store operating to standards of quality, service and efficiency
- follows policies on cash handling and POS use
- takes direction from managers and assists where needed
- maintains regular and reliable attendance
- reports to work in proper uniform
- follows processes and procedures recorded in Black Cap's Employee Handbook
- must be able to lift up to 50 lb
- must be able to perform all cleaning tasks including dishes, mopping, taking out garbage and compost
- must be able to stay on feet for long periods of time, up to 6 to 8 hours
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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