
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Tuition Assistance
short-term disability
long-term disability
Complimentary hotel nights
Travel Discounts
Job Description
The Ben, Autograph Collection, located in West Palm Beach, Florida, is a distinguished hotel that prides itself on providing exceptional service and a memorable guest experience. As part of the prestigious Autograph Collection, The Ben embraces a philosophy centered on quality, integrity, community, profitability, and fun. This caring and dynamic workplace champions an 'Associate First' ethos, offering comprehensive training, career development, and a nurturing environment where each team member's contributions are valued. The hotel is renowned for its commitment to creating remarkable moments for guests while fostering a culture of recognition and growth among its staff. With a welcoming ambiance... Show More
Job Requirements
- High school diploma or equivalent
- Two plus years of barista or coffee shop experience preferred
- Knowledgeable in coffee brewing methods and espresso machines
- Able to multitask while maintaining accuracy and poise under pressure
- Flexible and available to work early mornings, weekends, and holidays
- Proficient in basic computer and POS systems
- Reliable and able to work with minimal supervision
- Well-groomed and professional in appearance
- Multilingual is a plus especially in serving diverse guests
Job Qualifications
- High school diploma or equivalent
- Strong interpersonal and customer service skills
- Ability to lift up to 25 lbs and stand for extended periods
- Cash handling and basic computer literacy required
- Must be able to read, write, and communicate clearly
Job Duties
- Provide warm, personalized service to every guest
- Greet and engage with customers in a friendly, professional manner
- Prepare coffee and specialty drinks with attention to quality and consistency
- Operate espresso machines and brewing equipment with confidence and care
- Maintain cleanliness of counters, workstations, equipment, and surrounding areas
- Handle cash, card, and other forms of payment accurately
- Assist with stocking, inventory, and monitoring supplies
- Resolve guest concerns with professionalism or escalate to a manager when needed
- Maintain accurate records of transactions using POS systems
- Follow health, sanitation, and safety standards
- Display integrity, honesty, and accountability in all guest and team interactions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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