Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Tuition Assistance
short-term disability
long-term disability
Complimentary hotel nights
Travel Discounts

Job Description

The Ben, Autograph Collection, located in West Palm Beach, Florida, is a distinguished hotel that prides itself on providing exceptional service and a memorable guest experience. As part of the prestigious Autograph Collection, The Ben embraces a philosophy centered on quality, integrity, community, profitability, and fun. This caring and dynamic workplace champions an 'Associate First' ethos, offering comprehensive training, career development, and a nurturing environment where each team member's contributions are valued. The hotel is renowned for its commitment to creating remarkable moments for guests while fostering a culture of recognition and growth among its staff. With a welcoming ambiance... Show More

Job Requirements

  • High school diploma or equivalent
  • Two plus years of barista or coffee shop experience preferred
  • Knowledgeable in coffee brewing methods and espresso machines
  • Able to multitask while maintaining accuracy and poise under pressure
  • Flexible and available to work early mornings, weekends, and holidays
  • Proficient in basic computer and POS systems
  • Reliable and able to work with minimal supervision
  • Well-groomed and professional in appearance
  • Multilingual is a plus especially in serving diverse guests

Job Qualifications

  • High school diploma or equivalent
  • Strong interpersonal and customer service skills
  • Ability to lift up to 25 lbs and stand for extended periods
  • Cash handling and basic computer literacy required
  • Must be able to read, write, and communicate clearly

Job Duties

  • Provide warm, personalized service to every guest
  • Greet and engage with customers in a friendly, professional manner
  • Prepare coffee and specialty drinks with attention to quality and consistency
  • Operate espresso machines and brewing equipment with confidence and care
  • Maintain cleanliness of counters, workstations, equipment, and surrounding areas
  • Handle cash, card, and other forms of payment accurately
  • Assist with stocking, inventory, and monitoring supplies
  • Resolve guest concerns with professionalism or escalate to a manager when needed
  • Maintain accurate records of transactions using POS systems
  • Follow health, sanitation, and safety standards
  • Display integrity, honesty, and accountability in all guest and team interactions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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