Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Professional Development
Job Description
SSA Group is a distinguished company specializing in partnering with zoos, aquariums, museums, and other cultural attractions across the United States. With a legacy spanning over 50 years, SSA Group has consistently enhanced revenue opportunities for its partners by integrating dining, retail, admissions, and various other services. The company prides itself on a strong foundation rooted in family values, sustainability, inclusivity, and innovation. SSA Group is dedicated to transforming the cultural attraction industry by not only adhering to best practices but customizing them to elevate standards specific to each partner. This meticulous approach aims to enhance the guest experience and... Show More
Job Requirements
- High school diploma or equivalent
- Previous barista experience preferred
- Ability to work varied hours including nights, weekends and holidays
- Strong interpersonal and communication skills
- Exceptional problem solving and decision making skills
- Ability to remain flexible in a fast-paced environment
- Team player
- Personable, professional, upbeat and energetic attitude
- Ability to follow safety and sanitation protocols
- Commitment to fostering an inclusive work environment
Job Qualifications
- Strong interpersonal and communication skills
- Exceptional problem solving and decision making skills
- Ability to remain flexible in a fast-paced environment
- Team player attitude
- Personable, professional, upbeat and energetic demeanor
- Initiative taker
- Knowledge of sustainability and conservation efforts
- Commitment to inclusivity and community engagement
- Previous barista experience preferred
Job Duties
- Prepare coffee, tea and other beverages as well as any food items according to shop standards
- Maintain cleanliness of coffee and espresso machines
- Perform opening and closing responsibilities and prep as necessary to ensure efficient service
- Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client
- Meet daily quick service, food service, safety and quality, availability, merchandising and guest service standards
- Participate in safety logs including food temperatures, rotation and waste as necessary
- Ensure proper uniform, hygiene, hand-washing and glove use with self
- Maintain a SSAfe work environment by abiding to all SSAFETY rules
- Actively help to support operation in assigned role, supporting holes as necessary
- Efficiently respond to guest and client feedback with report to supervisor to mitigate complaints
- Communicate issues with daily service or quality to supervisor and/or Food Operations Manager
- Remain knowledgeable of all menu items, prices and specials for sharing with guests
- Perform other tasks as deemed necessary
- Maintain a clean, safe and organized work environment
- Uphold and demonstrate a complete understanding of company policies and procedures
- Present a clean and welcoming experience for guests through sanitation requirements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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