Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement savings plan with matching funds
Employee Discounts
Pet insurance
Job Description
Set on 62 acres of family fun, this premier resort ranks among the top five resorts in Orlando, Florida. Known for its tranquil environment and exceptional guest amenities, the resort provides a perfect getaway for families and vacationers seeking luxury combined with entertainment and relaxation. Guests enjoy access to the serene Blue Harmony Spa, a stunning 10-acre lake with walking paths, five sparkling pools, two lazy rivers, miniature golf, shuttle transportation, and advance purchase Theme Park tickets. This resort boasts 400 upscale rooms along with multiple food and beverage outlets, extensive meeting spaces, and a full-service spa, creating an inviting... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service or hospitality experience preferred
- Basic mathematical abilities
- Strong communication skills
- Ability to handle cash transactions accurately
- Capability to work in a fast-paced environment
- Ability to maintain cleanliness and sanitation standards
- Flexibility to work various shifts including weekends and holidays
- Commitment to teamwork and guest satisfaction
Job Qualifications
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, and understand portion sizes relating to pricing
- Ability to operate a keyboard and Point of Sale procedures
- Ability to effectively deal with and resolve conflict situations
- Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences such as supervisors, coworkers, and the public
Job Duties
- Greet customers immediately with a friendly and sincere welcome
- Use a positive and clear speaking voice, listen to and understand requests
- Prepare customers' orders as requested accurately and efficiently
- Ring guest check correctly and close the check to the proper method of payment
- Ensure guest satisfaction and tactfully negotiate resolution in case of dissatisfaction
- Maintain the highest level of standards for product preparation
- Clean or sanitize work areas, utensils, equipment, service stations or seating areas
- Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, and cash drawer management
- Balance house bank at the end of the shift and ensure accountability
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Location
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