Job Overview
Employment Type
Full-time
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health Savings Account with Company Match
401(k) retirement plan with company match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
educational assistance
Paid parental leave
Company paid life insurance
short term and long term disability insurance
Employee perks and discounts
Hospital Indemnity insurance
critical illness insurance
accident insurance
Job Description
Sonesta is an internationally recognized hospitality company known for its dedication to delivering exceptional guest experiences through its various brands and hotels around the world. With a strong presence in the hotel and resort industry, Sonesta emphasizes a commitment to quality service, employee development, and community engagement. The company prides itself on fostering an inclusive and supportive work environment where team members can thrive and contribute to the overall success of the business. Sonesta offers a variety of career opportunities across multiple disciplines, aiming to attract and retain talented individuals who share its passion for hospitality excellence.Show More
The Barista role at Sonesta, specifically at PJ's Coffee located within the Royal Sonesta Houston, is a vital position that blends customer service with quality beverage and food preparation. This position is responsible for preparing and serving hot or cold beverages including coffee, espresso drinks, blended coffees, teas, and other specialty beverages. Additionally, the Barista takes orders, serves baked goods and sandwiches, and provides guests with detailed descriptions and recommendations of menu items to enhance their in-store experience. The role also involves managing inventory by ordering, receiving, and stocking supplies and retail products as required to maintain store readiness and customer satisfaction.
This full-time position requires a Barista who is attentive, friendly, and efficient, capable of working in a fast-paced environment while maintaining high standards of cleanliness and presentation. The ideal candidate will have a minimum of one year experience as a cashier or in customer service and must possess a high school diploma or equivalent. Mandatory certifications include a Food Handler Certificate and a Texas Alcoholic Beverage Commission (TABC) permit. The Barista will demonstrate the ability to lift moderate weights, follow safety and emergency procedures, and perform repetitive tasks involving fine motor skills. Effective communication in English is necessary to interact with guests, guide them throughout the hotel facilities, and ensure their satisfaction.
Emphasizing excellent customer service, the Barista role includes upselling and suggestive selling to boost sales, maintaining a positive image of PJ's and Royal Sonesta Houston, and consistently delivering a welcoming atmosphere. The Barista is also expected to gain thorough product knowledge through ongoing training, assist in training new employees, and fulfill presentation standards by keeping the store and service areas neat and attractive. Responsibilities extend to cleaning, stocking, and adhering to opening, closing, and shift-change protocols.
Sonesta offers a competitive pay range for the Barista position alongside a comprehensive benefits package that supports employee health and financial well-being. Benefits include medical, dental, and vision insurance, a health savings account with company match, 401(k) retirement plans with company match, paid vacation and sick days, employee discounts at Sonesta Hotels, educational assistance, paid parental leave, company paid life insurance, disability coverage, and various employee perks. Sonesta is dedicated to equal employment opportunity, welcoming applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Working as a Barista at Sonesta offers an excellent opportunity for individuals passionate about hospitality and coffee culture to grow professionally in a supportive environment while contributing to memorable guest experiences.Show Less
This full-time position requires a Barista who is attentive, friendly, and efficient, capable of working in a fast-paced environment while maintaining high standards of cleanliness and presentation. The ideal candidate will have a minimum of one year experience as a cashier or in customer service and must possess a high school diploma or equivalent. Mandatory certifications include a Food Handler Certificate and a Texas Alcoholic Beverage Commission (TABC) permit. The Barista will demonstrate the ability to lift moderate weights, follow safety and emergency procedures, and perform repetitive tasks involving fine motor skills. Effective communication in English is necessary to interact with guests, guide them throughout the hotel facilities, and ensure their satisfaction.
Emphasizing excellent customer service, the Barista role includes upselling and suggestive selling to boost sales, maintaining a positive image of PJ's and Royal Sonesta Houston, and consistently delivering a welcoming atmosphere. The Barista is also expected to gain thorough product knowledge through ongoing training, assist in training new employees, and fulfill presentation standards by keeping the store and service areas neat and attractive. Responsibilities extend to cleaning, stocking, and adhering to opening, closing, and shift-change protocols.
Sonesta offers a competitive pay range for the Barista position alongside a comprehensive benefits package that supports employee health and financial well-being. Benefits include medical, dental, and vision insurance, a health savings account with company match, 401(k) retirement plans with company match, paid vacation and sick days, employee discounts at Sonesta Hotels, educational assistance, paid parental leave, company paid life insurance, disability coverage, and various employee perks. Sonesta is dedicated to equal employment opportunity, welcoming applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Working as a Barista at Sonesta offers an excellent opportunity for individuals passionate about hospitality and coffee culture to grow professionally in a supportive environment while contributing to memorable guest experiences.Show Less
Job Requirements
- High school diploma or equivalent
- Food Handler Certificate required
- TABC certification required
- Minimum one year experience as a cashier or prior customer service experience
- Must speak, read, and understand English fluently
- Ability to lift and move approximately 15 pounds
- Ability to perform safety and emergency procedures
- Ability to bend, squat, kneel, climb, and reach daily
- Ability to use point of sale equipment
- Ability to perform tasks requiring sustained repetitive motion and fine motor skills
- Ability to work in extreme temperatures
- Ability to communicate clearly and effectively with guests
- Ability to perform basic arithmetic and read and write effectively
- Ability to sustain direct public contact with high customer service engagement
Job Qualifications
- High school diploma or equivalent
- Food Handler Certificate
- Texas Alcoholic Beverage Commission (TABC) certification
- Minimum one year experience as a cashier or in customer service
- Ability to communicate clearly in English
- Knowledge of beverage preparation and customer service best practices
- Ability to perform basic arithmetic and operate point-of-sale equipment
- Capability to work in extreme temperatures and perform repetitive tasks
Job Duties
- Prepare and serve hot or cold beverages such as coffee, espresso drinks, blended coffees, teas, or specialty beverages
- Take orders and serve baked goods and sandwiches
- Describe menu items to guests and suggest appealing products
- Order, receive, and stock supplies or retail products
- Use upselling and suggestive selling techniques to increase sales
- Maintain cleanliness and presentation of the store including counters and brewing equipment
- Assist in training new employees and attend product knowledge sessions
Job Location
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