Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program

Job Description

HMSHost is a global leader in airport hospitality and food and beverage services, dedicated to delivering exceptional experiences to travelers around the world. With a presence in numerous airports internationally, HMSHost provides diverse dining options, ranging from quick-service eateries to full-service restaurants, ensuring that each guest receives top-notch service and quality products. Known for its commitment to employee development and customer satisfaction, HMSHost fosters a work environment that values teamwork, innovation, and inclusivity.

The company is currently seeking enthusiastic Baristas for the Grand Rapids Airport F&B location. This role involves more than just preparing coffee; it is about creating memorable... Show More

Job Requirements

  • Minimum high school diploma or equivalent
  • Previous experience in customer service is preferred but not required
  • Ability to stand for extended periods
  • Availability to work flexible hours including weekends and holidays
  • Ability to communicate clearly and effectively
  • Must comply with all safety and security policies
  • Legal authorization to work in the United States

Job Qualifications

  • Strong social skills and ability to meet new people
  • Ability to stay calm and work efficiently in a fast-paced environment
  • Willingness and ability to learn new skills quickly
  • Ability to understand and follow verbal and written instructions, policies and rules
  • Basic math skills to accurately count money and make change
  • Ability to work well with others to create a cooperative team environment

Job Duties

  • Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
  • Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
  • Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
  • Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
  • Keep the store clean, stocked, organized and decorate customer display areas
  • Act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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