Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.75 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Employee assistance program
Training
Referral program
Job Description
Starbucks, operated by HMSHost at Portland International Airport, is a renowned global coffeehouse chain committed to delivering high-quality coffee beverages and exceptional customer experiences. Located in Concourse C, Gate C08 at Portland International Airport, this establishment serves a diverse group of travelers and airport staff, providing both convenience and comfort as they enjoy premium coffee products in a bustling airport environment. HMSHost, a leading provider in travel hospitality solutions worldwide, supports Starbucks at this location by managing daily operations, maintaining service standards, and ensuring a welcoming atmosphere for its customers. HMSHost is recognized for fostering employee development, offering exciting career... Show More
Job Requirements
- Must have one year of customer service experience
- preferred: has at least one year of experience working in a high-volume coffee shop
- preferred: previous cash handling experience
- ability to bend, twist, walk and stand to perform normal job functions
- ability to stand or walk for long periods of time
- able to perform repetitive motions
- ability to bend, stoop or kneel
- must be able to lift up to 40 pounds
- use of hand dexterity for writing, grabbing, pulling, twisting, shaking
Job Qualifications
- Must have one year of customer service experience
- preferred: has at least one year of experience working in a high-volume coffee shop
- preferred: previous cash handling experience
- excellent customer service and communication skills
- ability to speak, read and comprehend instructions, short correspondence and policy documents
- ability to converse comfortably with customers
- ability to learn and maintain knowledge of certified coffee establishment products and procedures
Job Duties
- Provides exceptional customer service
- greets all guests with a smile and friendly disposition while taking food and beverage orders, answers questions about menu items and offers recommendations
- calls guests by name and thanks them for their order before they leave
- prepares and delivers quality beverages and food products consistently to all guests by adhering to recipe and presentation standards
- operates a cash register and receives payment from guests, while following all brand, HMSHost customer service, and cash handling policies and procedures
- keeps the store clean, stocked, organized
- decorates customer display areas so they are aesthetically pleasing and up to brand standards
- follows operational policies and procedures, including those for health, safety and security
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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