Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.95 - $1.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program

Job Description

HMSHost, a global leader in creating and operating dining and retail experiences at airports, roadways, and major travel venues, partners with Starbucks at Phoenix Sky Harbor International Airport to hire enthusiastic Baristas. As an established company specializing in concession and hospitality management, HMSHost prides itself on delivering world-class service and unique guest experiences. The company’s culture emphasizes growth opportunities, employee benefits, and a commitment to a diverse and inclusive workplace. At Phoenix Sky Harbor International Airport, a bustling hub for travelers, the Starbucks location operated by HMSHost offers a dynamic environment where employees interact with a wide range of customers... Show More

Job Requirements

  • high school diploma or equivalent
  • previous experience in customer service preferred
  • ability to work flexible hours including weekends and holidays
  • basic cash handling skills
  • strong communication skills
  • ability to stand for extended periods
  • willingness to work in a fast-paced environment
  • compliance with HMSHost and Starbucks operational procedures
  • legal work authorization

Job Qualifications

  • strong social skills and love meeting new people
  • ability to stay calm and enjoy working in a fast and exciting environment
  • ability to learn new things and pick up new skills quickly
  • ability to understand and follow verbal and written instructions, policies and rules, and request assistance when needed
  • basic math skills to accurately count money and make change
  • ability to work well with others to help create a strong and cooperative team

Job Duties

  • greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
  • provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
  • stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
  • operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
  • keep the store clean, stocked, organized and decorate customer display areas
  • act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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