Job Overview

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Compensation

Type:
Hourly
Rate:
Range $17.00 - $20.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement plan options
flexible scheduling
Opportunities for career advancement

Job Description

Mercurys Coffee Co. is a cherished locally owned coffee company that was proudly founded in Woodinville in 1998. With a mission centered on embracing people, fostering relationships, and spreading love one greeting, one connection, and one relationship at a time, Mercurys Coffee Co. has grown into a beloved presence with 14 Eastside locations. These include its flagship Roastery and Bakery, as well as cafés in Redmond, and drive-thru locations in Woodinville and Bothell. Known for its commitment to excellence, Mercurys Coffee Co. has garnered numerous awards that reflect its dedication to quality, service, and community involvement.

At Mercurys Co... Show More

Job Requirements

  • Must be at least 18 years old
  • willingness to work flexible hours including early mornings, evenings, weekends, and holidays
  • ability to stand for extended periods
  • reliable and punctual
  • ability to handle cash transactions accurately
  • excellent customer service skills
  • physical ability to lift up to 25 pounds
  • adherence to company policies and procedures
  • strong problem-solving skills
  • positive and friendly attitude

Job Qualifications

  • High school diploma or equivalent preferred
  • prior experience in customer service or food and beverage industry beneficial
  • strong interpersonal and communication skills
  • ability to multitask efficiently
  • knowledge of food safety and sanitation standards
  • enthusiasm for coffee culture and community engagement
  • ability to work effectively in a team environment

Job Duties

  • Provide exceptional customer service
  • resolve customer complaints
  • comply with Mercurys policies and procedures
  • attend staff and company meetings
  • maintain calm during high volume periods
  • ensure beverages meet company standards
  • report equipment issues to management
  • maintain cleanliness and food safety standards
  • problem solve and escalate as needed
  • perform additional tasks as assigned
  • execute opening, closing, and shift change procedures including cash handling

Job Location

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