Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Employee assistance program
Paid Time Off
company holidays
401k retirement plan with company match
overtime eligibility
Overnight differentials
discount programs
Meal program
Job Description
This position is offered by a well-established coffee retail operation known for its commitment to delivering outstanding customer service and high-quality coffee beverages. The company operates in the food and beverage industry, specializing in the preparation and sale of premium coffee drinks alongside a variety of related products. Established with a focus on excellence in both product and service, this company prides itself on creating a welcoming atmosphere for customers while maintaining rigorous standards for beverage preparation and store operations. With a clear emphasis on quality, every item served is crafted to meet the highest standards, ensuring customer satisfaction and... Show More
Job Requirements
- High school diploma or equivalent
- Customer service experience
- Ability to learn quickly
- Effective communication skills
- Strong interpersonal skills
- Ability to work collaboratively
- Enthusiastic work ethic
- Capacity to build customer relationships
Job Qualifications
- High School Diploma or General Education Degree (GED)
- Customer service experience
- Some coffee experience preferred
- Ability to learn quickly
- Effective oral communication skills
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
- Ability to demonstrate enthusiastic work ethic
- Ability to deliver excellent customer service
Job Duties
- Welcomes and connects with every customer
- Discover customer needs and appropriately suggests product to enhance service and meet sales goals
- Offers customer demonstrations and samples using brewing equipment
- Creates opportunities for customer to interact with the product
- Responds to customer needs and says thank you to every customer
- Prepares beverages to standards
- Follows health, safety and sanitation guidelines for all products and areas
- Follows store policy and procedures for operational flow at each station
- Follows standards for merchandising, stocking, rotating and storing products
- Performs cleaning tasks in accordance with the duty rosters and cleaning standards
- Presents oneself professionally and demonstrates clear communication with customers and team members
- Follows cash handling procedures and cash register policies
- Follows inventory stocking and recording guidelines
- Contributes to store goals for increasing sales and improving profits
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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