Job Overview

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Compensation

Type:
Hourly
Rate:
Range $18.00 - $28.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program

Job Description

HMSHost is a leading provider of dining and retail services to travelers in airports and territorial venues around the world. The company specializes in delivering a diverse range of food and beverage services, collaborating with premier brands and airports to offer exceptional culinary experiences. Known for its commitment to quality, customer service, and innovation, HMSHost operates a wide variety of establishments from quick-service restaurants to full-service dining, catering to millions of travelers annually. As a company, HMSHost promotes a work culture centered on growth, opportunity, and employee well-being, making it a preferred employer in the hospitality industry.

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Job Requirements

  • High school diploma or equivalent
  • Prior customer service experience preferred
  • Ability to stand for long periods
  • Ability to handle cash transactions accurately
  • Excellent communication skills
  • Ability to work flexible hours including weekends and holidays

Job Qualifications

  • Strong social skills and love to meet new people
  • Ability to stay calm and enjoy working in a fast and exciting environment
  • Ability to learn new things quickly and pick up new skills
  • Ability to understand and follow verbal and written instructions, policies and rules and to request assistance when needed
  • Ability to perform basic math skills to accurately count money and make change
  • Ability to work well with others to help create a strong and cooperative team

Job Duties

  • Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
  • Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
  • Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
  • Operate a cash register and receive payment from guests while following all brand and HMSHost customer service and cash handling policies and procedures
  • Keep the store clean, stocked, organized and decorate customer display areas
  • Act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures including those for safety and security

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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