Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Professional development opportunities
Job Description
Gregorys Coffee is a family-run coffee company that prioritizes putting people first. Known for creating a warm and inviting atmosphere, Gregorys Coffee emphasizes the importance of community both within the company and among its guests. Every team member is considered a vital part of this community, working together to deliver an exceptional guest experience. Their commitment to quality coffee and customer service has earned them a loyal customer base and a reputation for excellence in the specialty coffee industry. Gregorys Coffee operates multiple locations and is dedicated to maintaining high standards in every aspect of their service and product offering.... Show More
Job Requirements
- High school diploma or equivalent
- Previous barista or customer service experience preferred
- Ability to stand for extended periods
- Ability to lift up to 25 pounds
- Effective communication skills
- Ability to work in fast-paced, high-volume environments
- Basic math skills
- Familiarity with point of sale systems
- Willingness to learn about coffee and company standards
- Availability to work flexible shifts including weekends and holidays
Job Qualifications
- Ability to perform each essential duty satisfactorily
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees
- Ability to calculate figures such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Basic knowledge of algebra and geometry
- Ability to apply common sense to carry out instructions in written, oral, or diagram form
- Problem-solving skills involving several concrete variables
- Knowledge of Square point of sale system and Timestation software
- Department of Health and Mental Hygiene certificate preferred
- Time management skills
- Oral and written communication skills
- Professionalism
- Ability to maintain hygiene
- Ability to compromise and collaborate with others
Job Duties
- Responsible for learning and maintaining company standards and protocols
- Responsible for learning, understanding, and being able to speak knowledgeably about the company and the coffee program
- Responsible for knowing and being able to speak about all coffees served in the shop including their components, history, and brewing methods
- Operates coffee brewing equipment, grinders, scales, timers, water towers, point of sale systems, and mobile payment systems
- Restocks all areas of the store including the coffee bar and back rooms
- Performs opening, closing, and mid-day tasks
- Responsible for learning and perfecting latte art
- Assists in maintaining order and cleanliness of the store including sweeping, mopping, cleaning drains, taking out trash, surface cleaning, and washing dishes
- Provides guests with a memorable experience
- Responsible for taking guest orders and ensuring they are complete and accurate
- Resolves guest complaints with tact and professionalism or alerts attending leader
- Responsible for receiving and signing for orders from suppliers
- Receives deliveries and checks for quality and accuracy against the invoice
- Responsible for taking and recording temperatures as required
- Works efficiently in a high volume environment while maintaining service quality and crafting drinks with care
- Maintains health department standards within the store
- Keeps store clean, stocked, and organized including pastry case, condiment station, merchandiser, grab-and-go refrigerator, bathroom, and walk-in refrigerator
- Abides by the employee dress code protocol
- Displays a positive attitude, passion for coffee, and values each drink served
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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