Job Overview

briefcase

Employment Type

Part-time
clock

Compensation

Type:
Hourly
Rate:
Exact $16.00
clock

Work Schedule

Day Shifts
diamond

Benefits

Health Insurance
Paid Time Off
Employee Discounts
Training and Development
Flexible Schedule

Job Description

Woodlark Hotel in Portland, OR, is a distinguished boutique hotel that offers guests a unique blend of historic charm and modern sophistication. Known for its commitment to exceptional service and luxurious accommodations, Woodlark Hotel has quickly become a celebrated destination for travelers seeking an intimate yet upscale hospitality experience. The hotel features beautifully appointed rooms, a vibrant restaurant and bar scene, and a prime location that allows guests to explore Portland's renowned culture, cuisine, and entertainment. Woodlark Hotel prides itself on fostering a welcoming atmosphere for both visitors and employees, emphasizing quality, professionalism, and guest satisfaction in every aspect of... Show More

Job Requirements

  • High school or equivalent education
  • one year customer service experience
  • safe server alcohol and food handlers certification
  • ability to stand and exert well-paced mobility for up to four hours
  • ability to lift up to 45 lbs as needed
  • ability to push and pull carts weighing up to 250 lbs
  • good communication skills
  • basic computer skills
  • ability to maintain a neat, clean, and well-groomed appearance
  • regular attendance
  • compliance with all hotel rules, policies, and safety regulations

Job Qualifications

  • High school or equivalent education
  • one to three years food service experience preferred
  • one year customer service experience required
  • safe server alcohol and food handlers certification required
  • good communication skills both verbal and written
  • excellent customer relations skills
  • detail oriented with outstanding organizational and communication skills
  • basic computer skills
  • basic computational ability
  • ability to effectively deal with internal and external customers requiring patience, tact, and diplomacy
  • knowledgeable about basic function of Windows OS, MS Office, PMS, and POS
  • self-driven and able to work independently
  • strong issue resolution and analytical skills with attention to detail
  • strong knowledge of drink preparation and applicable health standards

Job Duties

  • Take customer orders
  • describe menu items and suggest products to customers
  • provide information about products and look for up-sell opportunities
  • prepare and serve hot and cold drinks such as coffee, tea, artisan, and specialty beverages, along with pastries and cookies
  • prepare all drinks and food items following the outlet and company standards
  • educate and inform customers about the differences among coffee beans, coffee preparation and home brewing methods
  • ensure equipment is clean and in working order, report any maintenance or repair needs
  • maintain a safe and healthy work environment by following organization standards and sanitation regulations
  • clean and sanitize work areas, utensils, and equipment
  • clean tables, floors, and other service areas
  • ensure that coffee supplies are always stocked
  • operate a cash register/POS system and receive payment from customers in cash or credit card
  • follow company operational policies and procedures including safety and security
  • maintain a calm demeanor during high volume or unusual events
  • properly handle all food and equipment
  • assist with guest inquiries
  • report maintenance problems, safety hazards, accidents, or injuries
  • perform other reasonable job duties as requested

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

Loading...
We didn't receive the exact location for this job posting,
please contact the employer.