Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Immediate access to earned income
Competitive wages
Health Insurance
Paid Time Off
401K Program
associate discounts
Education and training programs

Job Description

Watermark Retirement Communities is a respected leader in the senior living industry, boasting over 30 years of dedicated service to creating innovative and compassionate environments for both residents and associates. Renowned for fostering a culture built on connection, care, and belonging, Watermark stands out as a premier provider of senior living solutions. Their communities are designed not only to meet the needs of aging adults but to celebrate the richness of life through meaningful human interaction, quality care, and a supportive atmosphere that empowers staff and residents alike.

The organization's philosophy, known as "Creating Ripples," reflects their commitmen... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Ability to handle physical tasks including lifting up to 50 lbs
  • Strong verbal communication skills
  • Must be able to work flexible hours including weekends and holidays
  • Ability to work independently and as part of a team
  • Comfortable using retail equipment such as espresso machines and ovens

Job Qualifications

  • Strong communication and interpersonal skills for effective customer and team interactions
  • Ability to thrive in a fast-paced environment, handling multiple tasks with attention to detail
  • Excellent customer service skills with a friendly, outgoing personality
  • Capable of building positive relationships with customers and team members
  • Flexibility to work weekends, holidays, and varying shifts
  • Self-motivated and capable of independent work during down times

Job Duties

  • Warmly welcomes customers and team members, ensuring a positive, welcoming, and engaging environment
  • Abides by service speed requirements without compromising beverage quality or customer service, including third-party orders
  • Prepares and serves coffee and coffee-less beverages and food items using retail equipment, such as espresso machines and convection ovens
  • Maintains clean and organized work and customer areas, following health and safety guidelines
  • Creates new coffee offerings and seasonal specials to boost sales
  • Handles credit transactions
  • Supports training and mentors new team members during their onboarding process
  • Manages daily, weekly, and monthly tasks assigned by the leadership team
  • Handles customer complaints and resolves issues professionally and promptly
  • Assists in inventory management and restocks supplies as needed, including product displays
  • Proficient at working independently during shifts with self-directed initiative and minimal supervision
  • Occasional lifting, carrying, pushing, or pulling of objects up to 50 lbs
  • Constantly receives and exchanges detailed information through oral communication

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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