Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $20.95
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Retirement Plan
flexible scheduling
Dental Insurance
Job Description
Starbucks, operated by HMSHost at General Mitchell International Airport in Milwaukee, WI, is a premier coffeehouse and global brand known for its quality coffee, exceptional customer service, and inviting atmosphere. Located in a high-traffic area within Concourse D, Gate D32, this establishment serves both travelers and airport staff, ensuring every customer enjoys a unique Starbucks experience regardless of their journey. HMSHost is a recognized leader in the hospitality industry, specializing in food and beverage services at travel venues including airports, offering strategic partnerships and innovative solutions to enhance customer experiences. This Starbucks location continues that tradition by delivering exceptional coffee... Show More
Job Requirements
- Requires the ability to bend, twist, and stand to perform normal job functions
- Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
- Requires the ability to learn and maintain knowledge of brand products and procedures
- Some cash handling and customer service experience preferred
Job Qualifications
- Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
- Requires the ability to learn and maintain knowledge of brand products and procedures
- Some cash handling and customer service experience preferred
Job Duties
- Greets customers and takes food order
- provides information about products and looks for opportunity to up-sell products
- Prepares all drink orders to brand and HMSHost standards
- Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers, and follows all HMSHost customer service and cash handling policies and procedures
- Educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods
- Cleans and stocks customer area
- Follows HMSHost and brand operational policies and procedures, including those for safety and security, to ensure the safety of all partners during each shift
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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