Job Overview

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Employment Type

Temporary
Hourly
Internship
Consulting
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $17.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
safe work environment

Job Description

HMSHost is a leading global provider of food and beverage services for travelers, operating in airports, travel plazas, and other convenient locations. The company is known for its commitment to high standards of customer service, quality products, and operational excellence. HMSHost partners with some of the world’s most recognized brands to offer a diverse and appealing range of dining options. Known for its dynamic work environment, HMSHost emphasizes growth opportunities for employees and maintaining a safe, inclusive, and respectful workplace. HMSHost is an Equal Opportunity Employer, supporting diversity and inclusion with minority, female, disabled, and veteran employment initiatives. The company... Show More

Job Requirements

  • Friendly and enthusiastic demeanor
  • Ability to bend, twist and stand for extended periods
  • Ability to read, speak and understand customer instructions and policy documents
  • Willingness to learn product knowledge and procedures
  • Preferred cash handling and customer service experience

Job Qualifications

  • Demonstrates ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • Requires ability to bend, twist, and stand to perform normal job functions
  • Requires ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
  • Requires ability to learn and maintain knowledge of brand products and procedures
  • Some cash handling and customer service experience preferred

Job Duties

  • Greets customers and takes food order
  • provides information about products and looks for opportunity to up-sell products
  • Prepares all drink orders to brand and HMSHost standards
  • Operates a cash register and receives payment from customers in cash or credit card
  • accurately counts and provides change to customers as required
  • follows all HMSHost customer service and cash handling policies and procedures
  • Educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods
  • Cleans and stocks customer area
  • Follows HMSHost and brand operational policies and procedures, including those for safety and security
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team

Job Location

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