Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $14.81
Benefits
Paid Time Off
401(k) plan options
Health Insurance
Dental Insurance
Vision Insurance
Pet insurance
long-term disability coverage
Life insurance
Accidental death and dismemberment coverage
Holiday pay
Team Member Assistance Program
Professional development opportunities
free drinks
Job Description
Black Rock Coffee Bar is a vibrant and community-focused coffeehouse chain dedicated to delivering exceptional coffee experiences while fostering meaningful connections within local neighborhoods. Established with a philosophy that goes beyond serving quality drinks, Black Rock Coffee Bar emphasizes relationships and accountability as cornerstones of its service. Each handcrafted beverage is a symbol of respect and a starting point for ongoing interaction between customers and staff, reflecting a deep commitment to care and community involvement. As a recognized leader in specialty coffee, Black Rock Coffee Bar operates multiple locations across the United States, known for their engaging atmosphere and neighborhood-centered... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or retail preferred
- Ability to stand and walk for up to 8 hours
- Ability to lift, carry, push or pull objects up to 50 lbs
- Must be able to work flexible hours including weekends and holidays
- Strong mental math skills for accurate cash handling
- Ability to follow health and safety guidelines
Job Qualifications
- Strong communication and interpersonal skills for effective customer and team interactions
- Ability to thrive in a fast-paced environment, handling multiple tasks with attention to detail
- Excellent customer service skills with a friendly, outgoing personality
- Capable of building positive relationships with customers and team members
- Flexibility to work weekends, holidays, and varying shifts
- Self-motivated and capable of independent work during down times
Job Duties
- Immediately and warmly welcomes customers and team members, ensuring a positive, welcoming, and engaging environment
- Abides by service speed requirements without compromising beverage quality or customer service, including third-party orders
- Prepares and serves coffee and coffee-less beverages and food items using retail equipment, such as espresso machines and convection ovens
- Maintains clean and organized work and customer areas, following health and safety guidelines
- Promotes new coffee offerings and seasonal specials to enhance brand awareness and sales
- Handles accurate cash and credit transactions, including daily cash deposits when required
- Supports training initiatives and mentors new team members during their onboarding process
Job Location
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