Job Overview

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Employment Type

Full-time
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Generous Paid Time Off
Holiday pay
Meal and Transportation Benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral Bonus Program

Job Description

HMSHost at Memphis International Airport is a leading provider of food and beverage services in travel venues, offering a dynamic and engaging work environment for employees. As part of the HMSHost family, employees join a team committed to delivering excellent service and quality to travelers from all over the world. HMSHost partners with popular brands like Starbucks to bring familiar and comforting choices to millions of customers every day in busy transit hubs. Their focus on hospitality and customer satisfaction has established them as a trusted name in the hospitality industry. With an emphasis on employee development, HMSHost offers numerous... Show More

Job Requirements

  • High school diploma or equivalent
  • prior customer service experience preferred
  • ability to stand for extended periods
  • strong communication skills
  • ability to handle cash accurately
  • willingness to work flexible hours including weekends and holidays
  • ability to follow safety and security guidelines

Job Qualifications

  • Strong social skills and ability to meet new people
  • ability to stay calm and enjoy working in a fast and exciting environment
  • eagerness to learn new things and quickly pick up new skills
  • ability to understand and follow verbal and written instructions, policies and rules
  • basic math skills to accurately count money and make change
  • ability to work well with others to help create a strong and cooperative team

Job Duties

  • Greet all guests with a smile while taking food and drink orders
  • answer any questions
  • call guests by name and thank them for their order
  • provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while providing legendary service
  • stay calm during high volume periods to keep the store operating properly and set a positive example for the team
  • operate a cash register and receive payment from guests while following all brand and HMSHost customer service and cash handling policies and procedures
  • keep the store clean, stocked, organized and decorate customer display areas
  • act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security

Job Location

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