Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Generous Paid Time Off
Holiday pay
Meal and Transportation Benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral Bonus Program
Job Description
HMSHost is a global leader specializing in providing dining services in travel venues such as airports, highways, and stadiums. With a focus on customer experience and operational excellence, HMSHost manages a wide portfolio of food and beverage outlets, including well-known coffee brands like Starbucks. The company is committed to delivering quality, convenience, and a memorable experience to millions of travelers every day. Located at El Paso International Airport, HMSHost operates a Starbucks kiosk in Concourse B, Gate B06, serving a diverse clientele ranging from frequent flyers to international visitors. This dynamic environment embodies a culture of commitment to service, teamwork,... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work flexible hours including weekends and holidays
- Ability to communicate effectively with guests and team members
- Ability to stand for extended periods during shifts
- Basic math skills to count money and make change
- Ability to operate a cash register
- Willingness to comply with HMSHost policies and procedures
- Ability to maintain cleanliness and organization in the workspace
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or food service role preferred but not required
- Strong social skills and the ability to work well with others
- Basic math skills to accurately handle payments and make change
- Ability to follow verbal and written instructions
- Ability to stay calm and work efficiently in a fast-paced environment
- Willingness to learn new skills quickly
Job Duties
- Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Acts with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
Job Location
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