Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
retirement savings plan
flexible scheduling
Employee assistance program
Job Description
Hy-Vee is a well-established supermarket chain known for its commitment to customer service, community involvement, and quality products. With a strong presence across several states, Hy-Vee prides itself on delivering a unique shopping experience characterized by helpful and friendly service. At the core of Hy-Vee’s success is a workforce that is engaged, motivated, and dedicated to supporting both customers and team members. The company’s motto, "a helpful smile in every aisle," speaks to the friendly and welcoming atmosphere they strive to create in every store. Known not only for groceries but also for health and wellness products, food service, and... Show More
Job Requirements
- Less than high school education or equivalent experience
- Six months or less of similar or related work experience
- Ability to carry out detailed but uninvolved written or verbal instructions
- Ability to do simple addition and subtraction
- Possess the ability to understand and follow verbal or demonstrated instructions
- Ability to write identifying information
- Must be able to physically perform medium work exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects
- Must meet visual requirements including clarity of vision at a distance of more than 20 inches and less than 20 feet with or without correction, color vision, depth perception and field of vision
- Must be able to perform physical activities including climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
- Must adhere to company policies and individual store guidelines
- Must report to work when scheduled and on time
Job Qualifications
- Less than high school education or equivalent experience
- Six months or less of similar or related work experience
- Ability to carry out detailed but uninvolved written or verbal instructions
- Ability to do simple addition and subtraction
- Possess the ability to understand and follow verbal or demonstrated instructions
- Ability to write identifying information
- Strong customer service skills
- Ability to work as part of a team
- Basic knowledge of food handling and safety practices
- Good communication skills
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to the products they are looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders
- Takes customer orders at the counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Handles food in a safe manner and ensures the work area is always clean and neat
- Reviews the status and appearance of the food for freshness
- Ensures that an adequate food supply is ready and on hand and develops or follows a production list
- Anticipates product needs for the department on a daily basis
- Prepares and replenishes product as necessary
- Checks in product, puts product away, and may review invoices
- Runs the department registers and receives payment, makes change, etc., where applicable
- Removes trash in a timely manner
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
Job Location
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