Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $31,204.50 - $39,511.86
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short term and long term disability options
401K options
Tuition Assistance
discounted room rates at Concord managed hotels
Training and Development
Career advancement opportunities
Job Description
Concord Hospitality is a reputable hospitality company known for its commitment to quality and outstanding customer service across various markets in North America. As a growing and dynamic enterprise in the hospitality industry, Concord Hospitality manages several hotels and places a strong emphasis on fostering an "Associate First" culture. This culture promotes personal and professional growth, supporting associates from entry-level interns to seasoned executives with ample training, development opportunities, and career advancement pathways. Known for its core values centered around quality, integrity, community, profitability, and fun, Concord Hospitality prides itself on creating an inclusive, diverse, and balanced work environment where... Show More
Job Requirements
- Ability to read and write
- basic computer awareness
- integrity, honesty, and accountability in all dealings
- excellent interpersonal and people skills
- ability to work varied hours including weekends
- ability to multitask and stay calm under pressure
- strong customer service skills
- prior barista or coffee shop experience preferred
- knowledge of coffee brewing techniques and espresso machines
- flexibility to work early mornings, weekends, and holidays
- positive attitude and passion for coffee and hospitality
Job Qualifications
- Minimum two years of previous barista or coffee shop experience preferred
- knowledge of different coffee brewing techniques and espresso machines
- strong customer service skills
- excellent communication skills
- ability to multitask
- ability to stay calm under pressure
- flexibility to work early mornings, weekends, and holidays
- positive attitude toward coffee and hospitality
Job Duties
- Providing personalized service to all guests
- wiping up spills and maintaining cleanliness of all appliances and counter space throughout the morning
- removing trash
- meeting the public with a personable attitude
- utilizing cashier experience and computer knowledge to handle transactions
- proactively counting money before a shift to ensure no miscalculation at shift end
- greeting and welcoming customers
- resolving customer complaints or escalating them to the restaurant manager
- tabulating data regarding bills, total amounts, and expenses in cash registers or computer systems
- informing customers about available payment modes including cash, check, credit card, and debit card
- stocking shelves and monitoring inventory levels
- handling money, currencies, and coins accurately
- performing repetitive work without errors
- maintaining transaction records on computers
- demonstrating basic computer awareness
- exhibiting excellent interpersonal and people skills
- dealing politely with customers
- dressing neatly
- being aware of multiple languages to communicate with diverse customers
- maintaining integrity, honesty, and accountability in all dealings
- readiness to work varied hours and weekends
- possessing reading and writing ability
Job Location
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