Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Tips
flexible scheduling
Training and development opportunities
Positive work environment
Job Description
Top Pot is a well-known coffee café renowned for its commitment to delivering high-quality coffee and exceptional customer service. With a strong focus on creating a welcoming environment for both regular patrons and new visitors, Top Pot prides itself on serving expertly crafted specialty coffee drinks and a selection of delicious pastries and doughnuts. The café operates Monday through Sunday from 7:00 AM to 5:00 PM, providing a consistent and reliable destination for coffee lovers seeking both classic and innovative beverage options. The team at Top Pot is dedicated to maintaining a clean, inviting, and friendly atmosphere, ensuring customers enjoy... Show More
Job Requirements
- Availability to work Thursday through Sunday including weekends
- Ability to work opening shift starting by 6:00 AM and closing shift finishing by 6:00 PM
- Must have a food handler's permit
- Basic math skills including addition, subtraction, multiplication and division
- Basic computer skills
- Ability to handle cash accurately
- Strong customer service orientation
- Ability to maintain punctual and regular attendance
- Ability to handle high volume customer environment calmly
Job Qualifications
- Demonstrate a customer-focused, customer first, attitude
- Knowledge of or ability to learn P.O.S. system for cashiering duties
- Basic computer proficiency
- Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals
- Hold a valid food handler's permit
- Demonstrate ability to use sound judgment
- Be detail oriented
- Possess clear communication skills
- Maintain a calm demeanor during periods of high volume
Job Duties
- Use a 'Guest First' decision making process in prioritizing duties
- Demonstrate a high level of customer service
- Maintain positive attitude and create rapport with customers
- Maintain regular and punctual attendance
- Exhibit high level of product knowledge including ingredient and allergen information, answer customers' questions
- Take orders from customers and handle customer payment transactions
- Prepare coffee-related drinks including espresso according to Top Pot's recipe and quality standards
- Display and serve doughnuts, pastries, sandwiches, and bottled beverages
- Observe and restock inventory levels and communicate product supply needs to supervisor
- Clean espresso machine and maintain clean and sanitary work and service areas
- Clean and ensure cleanliness of bathrooms and dining area, bus tables, empty trash, wash dishes, scrub and wipe bathrooms, sweep and mop floors
- Count money, make change, balance cash drawers and ensure accurate cash handling
- Practice food safety policies and procedures at all times
- Adhere to Top Pot policies, procedures and training guidelines
- May hold a key to the café
- Perform additional duties as assigned
Job Location
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