Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $21.00
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Tips
flexible scheduling
Training and development opportunities
Positive work environment

Job Description

Top Pot is a well-known coffee café renowned for its commitment to delivering high-quality coffee and exceptional customer service. With a strong focus on creating a welcoming environment for both regular patrons and new visitors, Top Pot prides itself on serving expertly crafted specialty coffee drinks and a selection of delicious pastries and doughnuts. The café operates Monday through Sunday from 7:00 AM to 5:00 PM, providing a consistent and reliable destination for coffee lovers seeking both classic and innovative beverage options. The team at Top Pot is dedicated to maintaining a clean, inviting, and friendly atmosphere, ensuring customers enjoy... Show More

Job Requirements

  • Availability to work Thursday through Sunday including weekends
  • Ability to work opening shift starting by 6:00 AM and closing shift finishing by 6:00 PM
  • Must have a food handler's permit
  • Basic math skills including addition, subtraction, multiplication and division
  • Basic computer skills
  • Ability to handle cash accurately
  • Strong customer service orientation
  • Ability to maintain punctual and regular attendance
  • Ability to handle high volume customer environment calmly

Job Qualifications

  • Demonstrate a customer-focused, customer first, attitude
  • Knowledge of or ability to learn P.O.S. system for cashiering duties
  • Basic computer proficiency
  • Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals
  • Hold a valid food handler's permit
  • Demonstrate ability to use sound judgment
  • Be detail oriented
  • Possess clear communication skills
  • Maintain a calm demeanor during periods of high volume

Job Duties

  • Use a 'Guest First' decision making process in prioritizing duties
  • Demonstrate a high level of customer service
  • Maintain positive attitude and create rapport with customers
  • Maintain regular and punctual attendance
  • Exhibit high level of product knowledge including ingredient and allergen information, answer customers' questions
  • Take orders from customers and handle customer payment transactions
  • Prepare coffee-related drinks including espresso according to Top Pot's recipe and quality standards
  • Display and serve doughnuts, pastries, sandwiches, and bottled beverages
  • Observe and restock inventory levels and communicate product supply needs to supervisor
  • Clean espresso machine and maintain clean and sanitary work and service areas
  • Clean and ensure cleanliness of bathrooms and dining area, bus tables, empty trash, wash dishes, scrub and wipe bathrooms, sweep and mop floors
  • Count money, make change, balance cash drawers and ensure accurate cash handling
  • Practice food safety policies and procedures at all times
  • Adhere to Top Pot policies, procedures and training guidelines
  • May hold a key to the café
  • Perform additional duties as assigned

Job Location

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