Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $17.00
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Benefits

Medical Coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Career growth opportunities

Job Description

PENN Entertainment stands as a leader in the integrated entertainment industry, offering a dynamic blend of casino gaming, sports content, and online sports betting and iCasino experiences through renowned platforms such as ESPN BET and theScore Bet Sportsbook and Casino. With a presence that spans 43 destinations across North America, the company is dedicated to delivering unparalleled fun, excitement, and innovation to its diverse customer base. Beyond providing entertainment, PENN Entertainment is deeply committed to fostering values of diversity, inclusion, and sustainability, positively impacting its community, employees, vendors, and the environment.

At PENN Entertainment, the workplace culture thrives on e... Show More

Job Requirements

  • High school diploma or GED
  • One to three months of related experience and/or training or equivalent combination of education and experience
  • Ability to prepare, read and comprehend documents
  • Good communication skills both verbal and written
  • Ability to perform basic math calculations including handling money
  • Ability to apply common sense to carry out instructions
  • Ability to lift and/or move up to 50 pounds frequently
  • Ability to stand, walk, stoop, kneel, crouch, or crawl as needed
  • Must qualify for any required licenses or permits
  • Ability to work in a noisy, smoke-filled environment
  • Must adhere to uniform, appearance and grooming standards
  • Availability to work full time

Job Qualifications

  • High school diploma or general education degree (GED)
  • Minimum of one to three months of related experience and/or training or equivalent combination of education and experience
  • Ability to prepare, read and comprehend documents
  • Ability to write reports and correspondence
  • Ability to speak and communicate effectively with individuals and groups
  • Ability to accurately calculate figures and perform mathematical functions
  • Ability to apply common sense understanding to carry out instructions
  • Ability to deal with problems involving several concrete variables in standardized situations
  • Must qualify for any and all licenses or permits required by local, state or federal law
  • Passion for coffee and customer service

Job Duties

  • Provide stellar customer service to internal and external customers including participation in and promotion of customer service programs
  • Prepare, display, sell and serve food products to customers
  • Handle, pour and prepare alcoholic beverages
  • Follow appropriate food handling procedures to ensure safe, quality products
  • Complete sales to customers including taking money, counting back change, processing comps, and operating cash registers or point of sale systems
  • Complete deposits at the end of each shift
  • Ensure an attractive and safe physical appearance of working areas including cleaning and sanitizing counters, display cases, refrigeration units, and beverage machines
  • Ensure supplies are stocked as needed
  • Attend all departmental and company training programs or meetings as directed
  • Compile information, complete and submit reports as needed
  • Adhere to all company policies and procedures and perform duties as trained through the Parisi Cafe Training program
  • Adhere to all gaming laws and regulations
  • Perform all job duties in a safe and responsible manner
  • Meet department uniform, appearance and grooming requirements
  • Perform any reasonably requested job duty to promote productivity or as requested by supervisors or management personnel

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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