Job Overview
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Generous Paid Time Off
Holiday pay
Meal and Transportation Benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost is a renowned global leader in creating dining experiences for travelers across airports and travel venues worldwide. Known for its commitment to quality service and innovative food and beverage concepts, HMSHost operates an array of restaurants, cafes, and retail outlets in high-traffic locations. This organization emphasizes providing world-class customer service and memorable experiences to guests from all corners of the world. With a focus on developing its employees through comprehensive training and growth opportunities, HMSHost fosters a dynamic and supportive workplace culture. They prioritize inclusivity and equal opportunity, welcoming candidates from diverse backgrounds. Employing a team-oriented approach, HMSHost encourages... Show More
Job Requirements
- High school diploma or equivalent
- Ability to provide excellent customer service
- Basic math skills to handle cash register operations
- Ability to follow verbal and written instructions
- Willingness to work flexible hours including weekends and holidays
- Ability to maintain a clean and organized work environment
- Strong communication and interpersonal skills
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or food and beverage is preferred
- Excellent verbal communication skills
- Ability to work well under pressure in a fast-paced environment
- Strong interpersonal and social skills
- Basic math skills for cash handling
- Ability to follow instructions and procedures
- Team-oriented mindset
Job Duties
- Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
Job Location
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