Job Overview

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Employment Type

Hourly
Full-time
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program

Job Description

HMSHost is a global leader in providing dining and retail services to travelers at airports and highway stops worldwide. With a strong reputation for quality and hospitality, HMSHost offers a diverse range of food and beverage experiences, partnering with top brands and delivering exceptional customer service to millions of guests each year. The company is committed to creating a dynamic and rewarding workplace with opportunities for personal and professional growth. Their innovative approach and dedication to excellence have made them a preferred employer in the hospitality industry.

We are currently seeking enthusiastic and service-oriented Baristas to join our ... Show More

Job Requirements

  • Must have one year of customer service experience
  • preferred has at least one year of experience working in a high-volume coffee shop
  • preferred previous cash handling experience
  • requires excellent customer service and communication skills
  • requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
  • requires the ability to learn and maintain knowledge of certified coffee establishment products and procedures
  • requires the ability to bend, twist, walk and stand to perform normal job functions
  • requires ability to stand or walk for long periods of time
  • must be able to lift up to 40 pounds

Job Qualifications

  • Must have one year of customer service experience
  • preferred: has at least one year of experience working in a high-volume coffee shop
  • preferred: previous cash handling experience
  • excellent customer service and communication skills
  • demonstrates the ability to interact with customers and co-workers enthusiastically
  • requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
  • requires the ability to learn and maintain knowledge of certified coffee establishment products and procedures

Job Duties

  • Provides exceptional customer service
  • greets all guests with a smile and friendly disposition while taking food and beverage orders
  • answers questions about menu items and offers recommendations
  • calls guests by name
  • thanks them for their order before they leave
  • Prepares and delivers quality beverages and food products consistently to all guests by adhering to recipe and presentation standards
  • Operates a cash register and receive payment from guests, while following all brand, HMSHost customer service, and cash handling policies and procedures
  • Keeps the store clean, stocked, organized
  • decorates customer display areas so they are aesthetically pleasing and up to brand standards
  • Follows operational policies and procedures, including those for health & safety and security

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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