Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
uniform provided
Training and Development
Flexible Schedule

Job Description

The position of Counter Attendant/Barista at SA Hospitality Group is a dynamic role focused on managing the counter area, greeting guests warmly, and ensuring seamless delivery of requested food and beverage items. This role requires a customer-centric approach whereby the attendant not only serves but also actively engages with guests by answering questions related to products and current displays. Attention to detail is crucial as the Counter Attendant/Barista must maintain accurate sales records by correctly ringing in items on checks and managing cash drawers effectively, with support from management as needed.

The role extends beyond guest interaction to inventory manageme... Show More

Job Requirements

  • The ability to work as part of a team, personal cleanliness, and uniform cleanliness
  • very basic food handling, preparation, and cleaning skills are welcomed
  • time management and ability to work under pressure to manage high volume of production
  • ability to communicate and understand direction in English to ensure safety in the workplace
  • ability to understand, respond, and engage with co-workers, managers, and guests in English
  • active listening and learning skills
  • reading and speaking comprehension skills
  • discipline to follow set standards
  • ability to lift up to 25lbs

Job Qualifications

  • High school diploma or equivalent preferred
  • previous experience in customer service or hospitality is a plus
  • basic knowledge of food safety and hygiene practices
  • ability to operate point of sale (POS) systems
  • strong interpersonal and communication skills
  • ability to multitask and work in a fast-paced environment
  • reliable and punctual with a strong work ethic

Job Duties

  • Greet the guests who approach the counter displays and walk into the café
  • answer all guest questions related to product and displayed items
  • pack and provide the guests with requested items
  • ensure that all items are correctly rung-in on checks
  • maintain correct pars of items in the display, carefully following the FIFO rules and discarding promptly expired or under standard items
  • maintain appearance of counter and the display in an on-going manner throughout the hours of operation
  • follow and complete closing counter check list prior to departure
  • perform the cash drawer checkout after each shift (ask management for assistance if needed)
  • accurately maintain the organization and cleanliness of the counter in accordance with the Health Department standards
  • requisition all needed food items and keep the counter always stocked and restock it in the end of the shift (for example cookie tins, olive oil bottles, etc.)
  • prepare all packing products needed for wrapping of items and food products
  • communicate any problems (lighting, cooling units, etc.) to management immediately
  • mark food items with dates at the end of your shift
  • clean the counter at the end of the shift (a “soft” maintenance cleaning must be done routinely as well)

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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