Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Generous Paid Time Off
Holiday pay
Meal and Transportation Benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition Reimbursement
Employee assistance program
Training and exciting career growth opportunities
Referral program
Job Description
HMSHost is a leading global provider of dining and retail solutions for travelers in airports, highways, and other travel venues. With a reputation for delivering exceptional customer service and high-quality products, HMSHost operates a wide range of restaurants and food service locations across various transportation hubs worldwide. The company is committed to creating memorable guest experiences, promoting career growth, and fostering an inclusive and supportive work environment for its employees. At HMSHost, employees enjoy numerous benefits including health, dental, and vision insurance, generous paid time off, holiday pay, meal and transportation benefits, a 401(k) retirement plan with company match, company-paid... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service role preferred but not required
- Ability to stand for extended periods and perform physically demanding tasks
- Availability to work flexible shifts including weekends and holidays
- Strong communication skills
- Ability to handle cash transactions accurately
- Commitment to maintaining a clean and safe work environment
Job Qualifications
- Strong social skills and love to meet new people
- Ability to stay calm and enjoy working in a fast and exciting environment
- Willingness and ability to learn new things and pick up new skills quickly
- Ability to understand and follow verbal and written instructions, policies and rules, and to request assistance when needed
- Basic math skills to count money and make change accurately
- Ability to work well with others to help create a strong and cooperative team
Job Duties
- Greet all guests with a smile while taking food and drink orders, answer any questions, call guests by name and thank them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Acts with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
Job Location
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