Job Overview

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Employment Type

Full-time
Part-time
Temporary
Hourly
Internship
Consulting
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Compensation

Type:
Hourly
Rate:
Range $15.50 - $20.95
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Benefits

Equal opportunity employer
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace
Employee Discounts
flexible scheduling
Training and development opportunities
Supportive team environment

Job Description

Starbucks, in partnership with HMSHost, operates a vibrant location within General Mitchell International Airport at Concourse C, Gate C14 in Milwaukee, WI. As a globally recognized leader in premium coffee and innovative beverages, Starbucks delivers not just quality products but also a distinctive customer experience that emphasizes warmth, community, and personalized service. HMSHost, a prominent provider of food services in travel venues, combines operational excellence with a commitment to customer satisfaction, ensuring that the Starbucks outlet at this bustling airport concourse consistently meets the high standards expected by travelers and coffee enthusiasts alike. This combined presence at a major airport... Show More

Job Requirements

  • Ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • Ability to bend, twist, and stand to perform normal job functions
  • Ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
  • Ability to learn and maintain knowledge of Starbucks products and procedures
  • Some cash handling and customer service experience preferred

Job Qualifications

  • Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • Requires the ability to bend, twist, and stand to perform normal job functions
  • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
  • Requires the ability to learn and maintain knowledge of Starbucks products and procedures
  • Some cash handling and customer service experience preferred

Job Duties

  • Greets customers and takes food order
  • provides information about products and looks for opportunity to up-sell products
  • Prepares all drink orders to Starbucks and HMSHost standards
  • Operates a cash register and receives payment from customers in cash or credit card
  • accurately counts and provides change to customers as required
  • follows all HMSHost customer service and cash handling policies and procedures
  • Educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods
  • Cleans and stocks customer area
  • Follows HMSHost and Starbucks operational policies and procedures, including those for safety and security, to ensure the safety of all partners during each shift
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team

Job Location

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