Barback - Part Time

Gulfport, MS, USA|

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $9.00 - $14.50

Work Schedule

Weekend Shifts

Night Shifts

Benefits

day-one medical coverage

401(k) matching

Annual performance bonus

Paid Time Off

wellness programs

Job Description

PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences. With 43 destinations across North America, including online sports betting and iCasino operations via theScore Bet Sportsbook and Casino, PENN Entertainment stands at the forefront of the entertainment industry. Known for its dynamic and fast-paced work environment, the company is committed not only to delivering unparalleled fun to its guests but also to fostering diversity, sustainability, and career growth opportunities for its employees. PENN Entertainment values its team members and offers a comprehensive Total Rewards package that includes wellness programs designed to support their financial, physical, and mental well-being. This includes day-one medical coverage, 401(k) matching, performance bonuses, and paid time off that increases with tenure, emphasizing the company’s dedication to the long-term success and happiness of its workforce.

The position being offered is part-time and entails becoming an integral member of the casino’s hospitality team, focusing on delivering fast, friendly, and professional service to guests, beverage servers, and bartenders. The role requires monitoring guest alcohol consumption and ensuring compliance with safety guidelines while promoting casino events and exemplifying goodwill at all customer and public relation functions. This position demands attention to detail, excellent interpersonal skills, and the ability to thrive in a lively, often crowded, and noisy environment. It provides the chance to engage with guests on a personal level by using their names and resolving service problems according to established guidelines. Collaboration is key, as the successful candidate will work in tandem with a diverse team including beverage supervisors, bartenders, and casino supervisors to maintain smooth bar operations.

The job responsibilities include maintaining bar supplies and equipment, replenishing stock, proper handling and storage of liquors, fruits, glassware, and other sundries in adherence to safety procedures. Physical tasks such as replacing beer kegs, slicing fruits, and managing ice bins are common. The role also involves cleaning and sanitizing bar areas and equipment, ensuring a clean, safe, and inviting workspace that upholds health and safety standards. Candidates must be physically capable of handling up to 25 pounds in weight and perform various motions like bending, stooping, and balancing. This position is ideal for candidates who enjoy working in a team-oriented environment and are passionate about enhancing guest experiences in a vibrant casino setting. Employment in this role fosters career development within an industry leader dedicated to innovation, inclusivity, and community values.

Job Requirements

Must be at least 21 years of age
High school diploma or equivalent
Previous bar experience preferred
Must successfully complete Serv Safe training certification course
Read, write legibly, understand and speak English
Excellent customer service and communication skills
Available to work required schedule including nights, weekends, holidays and overtime as needed
Must meet professional appearance standards as prescribed by company policy
Must be able to respond to visual and oral cues
Able to work in constricting areas
Able to tolerate second-hand smoke, noise, bright lights
Able to work at a fast pace in often crowded and noisy environment
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Job Qualifications

High school diploma or equivalent
Previous bar experience preferred
Must successfully complete Serv Safe training certification course
Excellent customer service and communication skills
Ability to work in a fast-paced, noisy, and crowded environment
Professional appearance standards
Ability to respond to visual and oral cues
Physical mobility to push, pull, carry and lift up to 25 lbs
Ability to bend, twist, stoop, kneel, crouch, and balance when performing job duties

Job Duties

Provides fast, friendly, professional service to casino guests, beverage servers and bartenders
Monitors guest consumption of alcohol and intervenes as needed according to guidelines
Serves as ambassador of goodwill while working and at customer and public relations functions
Promotes casino events and programs
Provides personalized service and uses guest name
Resolves service problems according to guidelines
Works well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors
Maintains par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance with procedure
Places liquors, fruits, glassware, linen, silverware, paper supplies and sundries in their designated places following established storage guidelines and safety procedures
Replaces empty draught beer kegs as may be required
Slices and pits fruit, and fills ice bins with crushed or cubed ice from designated ice machines
Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
Removes and properly disposes of all debris accumulated at the bar in accordance with department procedures
Wipes counter areas, sinks and floors as required to maintain a clean and safe work station
Maintains cleanliness of designated areas as directed in accordance with established health and safety standards