Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.15
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Job Description
Angel of the Winds Casino Resort is a renowned and vibrant resort located in Washington state, known as the World’s Friendliest Casino Resort. Celebrated for its exceptional guest service and engaging atmosphere, Angel of the Winds has established itself as a premier destination for entertainment, dining, and gaming. The resort combines the excitement of a casino with the comforts of a full-service resort, offering guests a memorable experience through its welcoming environment and diverse amenities. Committed to upholding core values of being Welcoming, Engaged, Accountable, focused on Customer Experience, and emphasizing Teamwork, the company prides itself on professionalism and courtesy in every interaction. Angel of the Winds places a strong emphasis on employee and guest satisfaction, encouraging a positive and out-going attitude that reflects throughout the establishment.
The role offered here is a full-time Barback position, offering a starting wage of $17.15 per hour. As part of the beverage service team, the Barback plays a vital role in supporting bartenders and ensuring that guest service is uninterrupted and seamless. This position requires physical stamina and the ability to manage a variety of tasks that maintain bar cleanliness, stock, and readiness. Responsibilities extend beyond basic support duties; the Barback actively contributes to the overall guest experience by attentively providing friendly, timely service and maintaining the bar area in a neat and organized manner. The role requires dedication to high standards in food safety and sanitation, effective communication skills, and the flexibility to work varied shifts including nights, weekends, holidays, and special events, reflecting the 24/7 operational nature of the resort.
This position is suited for individuals who have experience in food and beverage service environments such as lounges, bars, taverns, or restaurants, especially those familiar with the dynamics of casino operations. The ideal candidate will have demonstrated the ability to multi-task, work independently, and communicate effectively with both guests and team members. The role demands the ability to handle physical demands such as lifting heavy items including kegs, standing or walking for entire shifts, and managing stock and supplies efficiently to support bartenders and maintain bar workflow. Maintaining professional relationships within all levels of the organization and consistently delivering excellent guest service is essential.
Applicants are required to obtain and maintain certain licenses and certifications, including a Class B gaming license, Washington State Health Card, and the Washington State Mandatory Alcohol Server Training (MAST) Class 12 Mixologist Permit. Employment is contingent upon passing a background check and drug screening, ensuring a safe and secure environment for all guests and staff.
Overall, Angel of the Winds Casino Resort offers an engaging and dynamic work atmosphere for individuals passionate about hospitality and service, providing opportunities to grow within a team-oriented company that values every employee's contribution toward delivering an outstanding guest experience.
The role offered here is a full-time Barback position, offering a starting wage of $17.15 per hour. As part of the beverage service team, the Barback plays a vital role in supporting bartenders and ensuring that guest service is uninterrupted and seamless. This position requires physical stamina and the ability to manage a variety of tasks that maintain bar cleanliness, stock, and readiness. Responsibilities extend beyond basic support duties; the Barback actively contributes to the overall guest experience by attentively providing friendly, timely service and maintaining the bar area in a neat and organized manner. The role requires dedication to high standards in food safety and sanitation, effective communication skills, and the flexibility to work varied shifts including nights, weekends, holidays, and special events, reflecting the 24/7 operational nature of the resort.
This position is suited for individuals who have experience in food and beverage service environments such as lounges, bars, taverns, or restaurants, especially those familiar with the dynamics of casino operations. The ideal candidate will have demonstrated the ability to multi-task, work independently, and communicate effectively with both guests and team members. The role demands the ability to handle physical demands such as lifting heavy items including kegs, standing or walking for entire shifts, and managing stock and supplies efficiently to support bartenders and maintain bar workflow. Maintaining professional relationships within all levels of the organization and consistently delivering excellent guest service is essential.
Applicants are required to obtain and maintain certain licenses and certifications, including a Class B gaming license, Washington State Health Card, and the Washington State Mandatory Alcohol Server Training (MAST) Class 12 Mixologist Permit. Employment is contingent upon passing a background check and drug screening, ensuring a safe and secure environment for all guests and staff.
Overall, Angel of the Winds Casino Resort offers an engaging and dynamic work atmosphere for individuals passionate about hospitality and service, providing opportunities to grow within a team-oriented company that values every employee's contribution toward delivering an outstanding guest experience.
Job Requirements
- Must be at least 18 years of age
- One to three months related work experience and/or training or equivalent combination of education and experience
- Must be able to obtain and maintain a Class B gaming license from the Stillaguamish Tribal Gaming Agency
- Must be able to obtain and maintain a Washington State Health Card (Food Worker Card)
- Must be able to obtain and maintain a Washington State Mandatory Alcohol Server Training (MAST) Class 12 Mixologist Permit
- Employment is contingent upon a favorable outcome of a background investigation and drug screen
Job Qualifications
- Exceptional guest service skills required
- Must be at least 18 years of age
- One to three months related work experience and/or training or equivalent combination of education and experience
- Six months prior experience working in a lounge, bar, tavern or sit-down restaurant desired
- Prior experience in a casino environment desired
- Must be customer service oriented and have excellent verbal and written communication skills with the ability to multi-task and work independently
- Ability to maintain professional, courteous, and effective working relationships with all levels of the organization and outside business contacts
- Employment is contingent upon a favorable outcome of a background investigation and drug screen
Job Duties
- Provides attentive and friendly service to customers
- Ensures bar is stocked with adequate amounts of beer, wine, liquor, juices, mixes, ice, dry goods, etc.
- Assists Bartender with the preparation of bar service such as cutting garnishes and dishwashing
- Assists Bartender with opening and closing duties as needed
- May serve and refill food and beverages for casino guests including coffee and/or espresso
- Removes empty beverage containers and other food and beverage items in a courteous and timely manner
- May operate, balance and reconcile cash till and Point of Sale (POS) sales as trained
- Keeps liquor room and beer cooler neat, clean and organized
- Washes and stocks glassware and utensils
- Attends mandatory department meetings and training sessions
- Ensures all work stations are stocked, neat, clean and sanitary
- Informs Bartender and/or Supervisor of any equipment malfunctions
- Follows standards for merchandising, stocking, rotating and storing all products
- Follows all food safety and sanitation guidelines as applicable
- Communicates any guest complaints, problems or compliments to a supervisor as soon as possible
- Works days, nights, weekends, special events and holidays as needed
- Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed
- Work nights, weekends and holidays as required
- Performs other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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