Job Overview

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Compensation

Hourly
Range $9.25 - $15.00
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Medical insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs

Job Description

PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences with a widespread presence across North America through its 43 destinations and digital platforms like theScore Bet Sportsbook and Casino. Established as a prominent entity in the entertainment industry, PENN Entertainment blends fun, innovation, and customer-centric service to offer unparalleled experiences to its diverse clientele. The company prioritizes values such as diversity, sustainability, and community engagement, fostering an inclusive work environment that not only entertains but also contributes positively to society and the environment. This company culture encourages dynamic, motivated individuals who are passionate about creating memorable and enjoyable experiences for guests in a fast-paced and exciting industry, making PENN Entertainment a great workplace for those who thrive under energetic conditions and varied daily challenges.

We are currently hiring for a vital role that involves delivering exceptional customer service in a high-energy environment. This position requires a dedicated individual who can maintain cleanliness and organizational standards while supporting bar operations, ensuring that the workflow is efficient and timely. Employees will engage directly with guests, adhering to established service protocols that reflect the company's commitment to quality. Responsibilities include setting up bar stations, managing inventory and supplies, maintaining sanitation according to health and safety standards, and handling service issues promptly and professionally. This role also demands physical endurance as tasks may involve lifting heavy items and standing or walking for extended periods.

The ideal candidate will be part of a vibrant team where enthusiasm and a positive attitude are essential. PENN Entertainment values career growth and offers comprehensive support to help employees expand their skills and advance professionally. The compensation package includes a competitive base salary with opportunities for bonuses, comprehensive wellness programs, and benefits such as day-one medical coverage, 401(k) matching, and paid time off that increase with tenure. Employees at PENN Entertainment enjoy a well-rounded Total Rewards package designed to support their financial, physical, and mental wellness. If you are someone who enjoys fast-paced, fun environments and desires to grow professionally within a dynamic and supportive company, PENN Entertainment offers an exceptional opportunity to join a top-tier entertainment leader committed to fostering team member success and satisfaction.

Job Requirements

  • must be 18 years of age
  • ability to push 100lbs, and lift 50 lbs
  • able to follow directions from supervisors and efficiently prioritize jobs
  • must have open availability to work any shift (daylight, swing, grave)
  • must be able to work at a fast pace and walk long distances

Job Qualifications

  • must be 18 years of age
  • ability to push 100lbs, and lift 50 lbs
  • able to follow directions from supervisors and efficiently prioritize jobs
  • must have open availability to work any shift (daylight, swing, grave)
  • must be able to work at a fast pace and walk long distances

Job Duties

  • provides fast, friendly, professional, and responsive customer service
  • adheres to established department and property policies and procedures regarding guest service standards
  • sets up bars for operation
  • cuts fruit
  • stocks ice
  • empties garbage
  • supports bartender needs
  • ices drink glasses and pours non-alcoholic drinks as needed
  • wipes counter areas, sinks, and floors as required to maintain a clean and safe work station
  • maintains cleanliness of designated areas as directed in accordance with established health and safety standards
  • maintains par stock levels and orders bar supplies as necessary
  • delivers orders
  • maintains equipment as required in accordance with established guidelines and safety procedures
  • reports any maintenance problems to manager
  • removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in accordance with department procedures
  • sorts bottles and corrugated cardboard for recycling
  • resolves service issues according to established guidelines
  • maintains strict confidentiality in all company matters

Job Criteria

Experience

No experience required


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