Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Flexible working hours
Employee assistance program
Job Description
The hiring establishment is a professional office environment seeking a skilled receptionist to join their team during normal working days on weekdays. This company is committed to providing excellent customer service and maintaining smooth day-to-day operations within their office. As a stable organization, they prioritize fostering a welcoming atmosphere for clients, vendors, and visitors while ensuring that internal processes such as communication, scheduling, and documentation are handled efficiently. The role is a full-time receptionist position with responsibilities that span administrative support, client relations, and office management tasks.
The receptionist serves as the first point of contact for visitors and callers, presenting a professional demeanor at all times. The primary responsibilities include answering and directing phone calls using a telephone switchboard, scheduling appointments, and managing various forms of correspondence such as mail, faxes, and internal messages. The receptionist will also collect customer payments, record receipts for services, and maintain up-to-date files and records related to invoices, pay records, balance sheets, and visitor logs. Handling visitor security, organizing visitor car service requests, and maintaining appointment calendars are also key components of this role.
This position requires a working knowledge of MS Office and the ability to operate office equipment such as copiers, fax machines, printers, and phones effectively. The receptionist is also responsible for generating office correspondence, scanning documents for filing, and ordering office supplies to ensure smooth operations. In addition, the receptionist will resolve complaints from clients, the public, and customers, demonstrating sound judgment and discretion when communicating professionally with all stakeholders. This role is critical to maintaining an organized, efficient, and customer-focused environment within the company, requiring excellent multitasking skills and attention to detail. The ideal candidate will be comfortable managing multiple responsibilities including data entry and record keeping while serving as the welcoming face and voice of the organization. This position is an excellent opportunity for someone with strong communication skills and a proactive approach to office administration to contribute positively to the company’s ongoing success.
The receptionist serves as the first point of contact for visitors and callers, presenting a professional demeanor at all times. The primary responsibilities include answering and directing phone calls using a telephone switchboard, scheduling appointments, and managing various forms of correspondence such as mail, faxes, and internal messages. The receptionist will also collect customer payments, record receipts for services, and maintain up-to-date files and records related to invoices, pay records, balance sheets, and visitor logs. Handling visitor security, organizing visitor car service requests, and maintaining appointment calendars are also key components of this role.
This position requires a working knowledge of MS Office and the ability to operate office equipment such as copiers, fax machines, printers, and phones effectively. The receptionist is also responsible for generating office correspondence, scanning documents for filing, and ordering office supplies to ensure smooth operations. In addition, the receptionist will resolve complaints from clients, the public, and customers, demonstrating sound judgment and discretion when communicating professionally with all stakeholders. This role is critical to maintaining an organized, efficient, and customer-focused environment within the company, requiring excellent multitasking skills and attention to detail. The ideal candidate will be comfortable managing multiple responsibilities including data entry and record keeping while serving as the welcoming face and voice of the organization. This position is an excellent opportunity for someone with strong communication skills and a proactive approach to office administration to contribute positively to the company’s ongoing success.
Job Requirements
- High school diploma or equivalent
- previous receptionist or administrative experience
- proficiency in MS Office
- excellent verbal and written communication skills
- ability to manage multiple tasks efficiently
- strong organizational and record-keeping abilities
- professional demeanor and appearance
- discretion and judgement in handling confidential information
Job Qualifications
- High school diploma or equivalent
- proven experience as a receptionist or in a similar administrative role
- excellent communication skills
- proficiency in MS Office
- ability to multitask and prioritize duties
- strong organizational skills
- ability to handle sensitive information with discretion
- customer service orientation
- basic knowledge of office equipment operation
Job Duties
- Receive customer payments
- record receipts for services
- use telephone switchboard to answer calls, provide information, take messages, schedule appointments
- direct incoming phone calls
- transcribe handwritten information
- work with pay records, invoices, balance sheets
- resolve complaints from clients, the public, visitors, customers
- maintain files
- provide information or documents to customers using computers, fax machines, mail
- maintain appointment calendars
- provide information about establishment such as company employees, office locations, services provided
- operate copiers, fax machines, printers, phones
- greet vendors, customers, job applicants, staff, visitors
- sign in and direct visitors
- record and distribute phone messages
- prepare outgoing mail
- sort and distribute internal office mail
- maintain office equipment
- perform data entry
- follow security procedures for visitors
- handle visitor car service requests
- maintain visitor log
- generate various office correspondence
- deal with invoices and other reports
- scan documents for filing
- use discretion and judgment in frequent contacts with the public
- have working knowledge of MS Office
- collect faxes
- present a professional demeanor at all times
- order office supplies
- knowledge sets include: incoming mail, greeting, photocopying, conference rooms, greeted visitors, incoming and outgoing mail
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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