
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $34,900.00 - $61,700.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Employee assistance program
Job Description
Legends Global is a renowned hospitality and entertainment company that specializes in providing premium services across various event venues. They manage diverse aspects of event hospitality, focusing on delivering exceptional customer service and ensuring the seamless operation of food and beverage services. With a commitment to maintaining high standards, Legends Global adheres to strict policies and compliance guidelines, including those set forth by health departments such as the Kansas Health Department. Their approach blends a passion for hospitality with operational excellence to create memorable experiences for guests at events held in prestigious locations like INTRUST Bank Arena and other venues in Wichita and Andover.
The role of Club Supervisor at Legends Global plays a pivotal part in promoting a high level of guest satisfaction by overseeing bartenders and club staff throughout premium service areas in the arena. The supervisor is responsible for ensuring all team members meet job expectations with an emphasis on quality, accuracy, and safety. This position combines operational leadership with hands-on management, requiring sharp attention to detail and outstanding communication skills. The Club Supervisor is expected to manage inventory, cash handling, and transactions with integrity while enforcing food and beverage policies and maintaining sanitary and safe working conditions. They act as the primary contact for staff and guests to address complaints professionally and maintain a welcoming environment. Scheduled attendance and the ability to work across multiple locations are essential components of this role, which demands individuals who can thrive in a fast-paced, customer-focused environment. Overall, this role not only requires supervisory experience and product knowledge but also a commitment to upholding Legends Global's standards of hospitality excellence.
The role of Club Supervisor at Legends Global plays a pivotal part in promoting a high level of guest satisfaction by overseeing bartenders and club staff throughout premium service areas in the arena. The supervisor is responsible for ensuring all team members meet job expectations with an emphasis on quality, accuracy, and safety. This position combines operational leadership with hands-on management, requiring sharp attention to detail and outstanding communication skills. The Club Supervisor is expected to manage inventory, cash handling, and transactions with integrity while enforcing food and beverage policies and maintaining sanitary and safe working conditions. They act as the primary contact for staff and guests to address complaints professionally and maintain a welcoming environment. Scheduled attendance and the ability to work across multiple locations are essential components of this role, which demands individuals who can thrive in a fast-paced, customer-focused environment. Overall, this role not only requires supervisory experience and product knowledge but also a commitment to upholding Legends Global's standards of hospitality excellence.
Job Requirements
- High school diploma or GED
- Supervisor experience within the food and beverage industry and/or hospitality industry, preferred
- Excellent customer service and interpersonal communication skills
- A good attitude and a smiling face required
- Must be able to work independently with little or no supervision
- Positive, customer service-oriented attitude at all times
- Ability supervises employees and volunteers at each staffing level
- Cash register operation
- Microsoft Office and Excel
- Ability to handle fast paced, multi-task, high stress situations
- Maintain proper grooming and dress code standards
- Encourages strong urgency and quality in a team environment
- Ability to undertake and complete multiple tasks
- Attention to detail
- Requires ability to work flexible hours including nights, weekends, weekdays and holidays
- Must be able to stop and lift up to 40lbs
- Substantial standing and walking
- Ability to use a radio and keep ear piece on during events
Job Qualifications
- Previous supervisor responsibilities
- Experience within the food and beverage industry
- Ability to ensure each person on team delivers a high level of customer service with high standards for quality, accuracy and safety
- Oversee and maintain accuracy in cash and inventory counts and handle money with integrity
- Ability to follow directions and effectively perform the work
- Positive attitude and neat appearance
- Must speak, read and understand English
- Ability to pass a background/credit check
Job Duties
- Report to Club Manager at scheduled report time in appropriate uniform
- Supervise bartenders working club/premium service areas
- Oversee the accuracy and verify all cash and inventory is correct
- Follow all rules and regulations, which apply, to Legends Global
- Perform other related duties as assigned by the Club Manager
- Ensure high level of guest service and hospitality with a high standard of quality and cleanliness
- Act as a contact person for team members and/or guests with complaints
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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