Bar Server

Kansas City, MO, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

401(k)

paid sick days

vacation

Paid holidays

Pet insurance

Tuition Reimbursement

Job Description

Loews Hotels & Co is a distinguished hospitality company with a rich history dating back to 1960. Known for operating iconic hotels and resorts across the United States, Loews Hotels & Co is committed to crafting exceptional guest experiences through its diverse and welcoming teams. The company prides itself on fostering growth and belonging for its employees, supporting their career development in a variety of roles ranging from guest services to corporate support services such as finance, culinary arts, and information technology. Loews Hotels & Co is dedicated to creating an inclusive team member environment where individuals can thrive regardless of their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

Loews Hotels & Co has recently expanded its footprint with the Loews Kansas City Hotel located in Kansas City, Missouri. This striking 24-story all-glass hotel features 800 rooms and encompasses 60,000 square feet of meeting and function space. A sky bridge connects the hotel directly to the expansive 800,000 square foot Kansas City Convention Center, making it an ideal choice for large groups and meetings. Notably, Loews Kansas City is the first new hotel catering to groups and meetings to open in the city in over two decades. The property boasts two signature restaurants, a Grab & Go bakery, and a lively rooftop lounge, adding to the vibrant downtown Kansas City skyline.

The role of Restaurant Bar Server at Loews Kansas City Hotel is an exciting opportunity for experienced bar service professionals who are passionate about providing outstanding guest service. The ideal candidate will have in-depth knowledge of menu offerings, beverages, and cocktails, coupled with excellent communication and interpersonal skills. This position requires delivering tailored dining experiences by engaging guests warmly, accurately taking orders, serving food and beverages, and maintaining a dynamic and welcoming atmosphere. Working collaboratively with bartenders, kitchen staff, and the broader team, the Restaurant Bar Server plays a crucial role in ensuring seamless operations and memorable moments for guests. Prospective candidates should be service-oriented, detail-driven, proactive problem solvers who thrive in fast-paced environments and contribute positively to the team culture. Veterans and military spouses are encouraged to apply, reflecting Loews Hotels & Co’s commitment to inclusivity and support for diverse backgrounds.

In addition to a rewarding career path, employees at Loews Kansas City Hotel enjoy competitive health and wellness benefits, 401(k) with company match, paid sick days, vacation, holidays, and bereavement leave. The company also offers unique perks such as pet insurance and paid pet bereavement, ongoing training and development opportunities, tuition reimbursement, and team member hotel rates and discounts. This blend of benefits supports both the personal and professional growth of team members, affirming Loews Hotels & Co’s dedication to cultivating an engaging and supportive work environment. Join Loews Kansas City Hotel to be part of an iconic hospitality brand and contribute to redefining hospitality experiences in one of the nation’s most vibrant downtown areas.

Job Requirements

Previous experience in a food and beverage setting
knowledge of alcoholic beverages
strong guest communication skills
ability to multitask in a fast-paced environment
physical ability to lift up to 50 pounds
availability to work weekends and holidays
high school diploma or equivalent preferred

Job Qualifications

Previous experience in a food and beverage setting is required
knowledge of alcoholic beverages and service techniques highly preferred
Strong understanding of menu offerings, service etiquette, and guest engagement to deliver exceptional dining experiences
Excellent guest service skills with a focus on creating personalized and memorable interactions
Basic proficiency with computer systems for order entry and processing
Physical ability to stand, stoop, bend, and lift up to 50 pounds repeatedly throughout the shift
Ability to multitask and work efficiently in a fast-paced environment
Ability to work flexible schedule to include weekends and holidays
High School Diploma or equivalent preferred

Job Duties

Greet guests warmly, present menus, and offer personalized food and drink recommendations
Take accurate orders, noting special requests or dietary needs, and relay them to the kitchen or bar
Serve food and beverages promptly, ensuring quality and presentation meet standards
Check on guests during their visit to ensure satisfaction and address any needs
Refill drinks and anticipate guest requirements for a seamless experience
Maintain knowledge of the menu, including specials, pairings, and preparation methods
Answer guest inquiries about food, beverages, and cocktails with confidence
Process guest payments accurately and efficiently, handling cash and card transactions
Collaborate with bartenders, kitchen staff, and team to ensure smooth operations
Set up and break down the bar and dining areas, restocking and organizing supplies
Keep tables, seating areas, and menus clean and tidy throughout service
Respond to guest feedback or concerns professionally to ensure a positive experience
Assist in resetting the dining area for the next service to maintain a welcoming environment
Other duties as assigned