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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
Our company is a vibrant and thriving restaurant dedicated to providing exceptional dining experiences to our guests. Renowned for our welcoming ambiance and commitment to quality service, we take pride in creating a memorable environment where people can enjoy fine food and beverages in a comfortable and inviting setting. As a key player in the hospitality industry, we continuously strive to maintain high standards through innovation, excellent customer service, and a passionate team of professionals. Our bar is a central element of our establishment and plays a significant role in shaping the overall guest experience by offering a diverse selection... Show More
Job Requirements
- High school diploma or GED certificate
- prior front of house and back of house manager experience
- three plus years of restaurant experience
- supervisory experience
- strong leadership and management skills
- excellent communication
- follows direction with focused attention
- ability to positively motivate employees to work as a team to ensure that food and service meet appropriate standards
- maintains a calm, tactful demeanor when dealing with difficult situations
- adhere to company uniform attire and appearance standards
- completes all ongoing certifications and validations
- must possess proper food handler and alcohol dispensing certifications
- can intelligently talk about beer, wine, and spirits
- should have an aptitude for driving sales through cultivation of new guests and retention of current guests
Job Qualifications
- High school diploma or GED certificate
- prior front of house and back of house manager experience
- three plus years of restaurant experience
- supervisory experience
- strong leadership and management skills
- excellent communication
- ability to positively motivate employees to work as a team
- maintains a calm, tactful demeanor when dealing with difficult situations
- completes all ongoing certifications and validations
- must possess proper food handler and alcohol dispensing certifications
- can intelligently talk about beer, wine, and spirits
- should have an aptitude for driving sales through cultivation of new guests and retention of current guests
Job Duties
- Ensure consistent, high-quality beverages are served to customers
- manage and track inventory to ensure adequate stock
- create a welcoming environment for guests and maximize customer satisfaction
- respond efficiently and accurately to customer complaints
- regularly review product quality and research new vendors
- train and supervise bar staff so they are knowledgeable about product and policies
- oversee the cleanliness of the bar area while being alert for possible health hazards and regulation violations
- manage the restaurant's good image and suggest ways to improve it
- control operational costs and identify measures to cut waste
- deliver superior service and maximize customer satisfaction
- continuously touch tables and get to know guests
- train and develop team members to ensure competency and high standards of customer service
- train, motivate, and mentor team members by providing guidance, coaching, and performance feedback
- ensure compliance with sanitation and safety regulations
- adhere to ServSafe Alcohol, Food, OSHA, and HACCP standards
- safeguard team members and facility by ensuring all safety and security policies are adhered
- maintain relationships with vendors and suppliers to ensure timely and cost-effective deliveries
- have a general understanding of budgets and how to analyze sales data to meet revenue goals
- assist General Managers in overseeing proper handling of cash including accurate DSR, petty cash, and making bank deposits
- manage day-to-day operations of the restaurant including opening and closing procedures, staff scheduling, and shift management
- uphold company policies, procedures, and values promoting a positive brand image and culture of excellence
- monitor food and beverage preparation, presentation, and quality standards ensuring compliance with recipes, portion sizes, and food safety regulations
- ensure all facilities concerns are reported to the General Manager and submit maintenance and repairs through proper channels
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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