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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $70,000.00
Work Schedule
Flexible
Day Shifts
Benefits
Fun environment
flexible scheduling
employee perks
Free Meals
Employee assistance program
scholarships
Health care plans
Dental
Vision
Accident
Critical Illness
Disability insurance
legal services
Career growth opportunities
Job Description
Smokey Bones is a renowned full-service restaurant chain celebrated for delivering exceptional barbecue, award-winning ribs, and memorable dining experiences across its 63 locations spanning 16 states. Recognized as a Certified Great Place to Work for two consecutive years, Smokey Bones prides itself on fostering a welcoming, inclusive, and vibrant culture where every team member is celebrated for their unique identity. This industry-leading establishment is committed to providing guests with not only outstanding food but also a warm, inviting atmosphere that feels like a true community hub. The restaurant features a diverse menu offering slow-smoked and fire-grilled meats, complemented by a... Show More
Job Requirements
- Previous bar manager or service management experience in a full-service restaurant with a full bar
- computer knowledge including Excel, Windows, and POS systems
- results driven
- trustworthy and team oriented
- ability to engage and develop team members and coach in adherence to company policies
- passion for the hospitality industry
- focus on creating amazing guest and employee experiences
- ability to stand for 10 hours and lift 50 lbs
- pre-employment screening required post offer
Job Qualifications
- Previous bar manager or service management experience in a full-service restaurant with a full bar
- computer knowledge including Excel, Windows, and POS systems
- results driven
- trustworthy and team oriented
- ability to engage and develop team members and coach in adherence to company policies
- passion for the hospitality industry
- focus on creating amazing guest and employee experiences
- ability to stand for 10 hours and lift 50 lbs
Job Duties
- Coach teammates on how to deliver an excellent guest experience
- coach teammates on how to anticipate, identify, and resolve issues that impact the guest experience
- coach teammates on how actions impact the guest experience and how results indicate the level of guest service provided
- positively interact and visit with guests and solicit feedback
- handle and follow up on guest concerns escalated from the teammate level, escalate to GM and DO as necessary
- ensure the quality of all restaurant facilities by aligning with the General Manager and Director on priority needs, communicating with vendors, and overseeing repairs or maintenance
- model standards and expected behaviors for restaurant managers and teammates
- model and teach company values and culture
- write schedules for department staff
- motivate teammates to improve performance
- deliver positive and constructive performance feedback
- develop leadership skills in self and teammates
- establish plans, communicate strategy, and measure goals to achieve inventory levels, sales growth, and guest satisfaction
- review sales trends and help initiate programs to grow sales
- learn and apply profit vs loss statements, forecasting, and scheduling budgets
- conduct administrative duties supporting restaurant operations in compliance with laws
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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