Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $4.35 - $17.97
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Training and Development
flexible scheduling

Job Description

Buffalo Wild Wings is a leading sports bar and casual dining restaurant chain known for its vibrant atmosphere, excellent service, and wide selection of wings, beers, and other food and beverage offerings. Established with a passion for sports, entertainment, and a community-focused ambiance, Buffalo Wild Wings creates an environment where Guests can enjoy not only delicious food but also engage in lively sporting events on multiple screens throughout the venue. The brand has built its reputation on delivering exceptional customer experiences with a strong emphasis on quality, service, and fun. It is an ideal workplace for individuals who thrive in dynamic, team-oriented settings and are passionate about hospitality and sports culture.

The role of Bartender at Buffalo Wild Wings is pivotal in creating a unique and personal experience for Guests by expertly presenting food and beverage options in a friendly, informative, and enthusiastic manner. This position focuses on serving Guests at the bar area, engaging them through conversation to foster loyalty and repeat visits. The Bartender is responsible for preparing a variety of alcoholic and non-alcoholic beverages according to the company’s strict Standard Operating Procedures while ensuring compliance with federal and state laws related to alcohol service and safety. Key responsibilities include managing bar inventory, restocking supplies, replacing kegs, and ensuring the bar area is clean and organized at all times.

This role demands excellent customer service skills, strong knowledge of drink preparation, responsible alcohol service practices, and the ability to handle busy crowd situations efficiently. The Bartender is also expected to monitor consumption, prevent excessive drinking, and maintain a safe environment for all Guests. With responsibilities extending to accurately processing payments and collaborating closely with serving staff and management, the Bartender contributes significantly to the overall positive atmosphere and smooth operation of Buffalo Wild Wings.

Candidates interested in this role should demonstrate superior interpersonal skills, time management, and the ability to perform well under pressure. Familiarity with Point of Sale systems, basic math skills for cash handling, and a keen understanding of current promotions and events are required. This employment opportunity is suited for individuals who are at least 21 years of age due to alcohol service regulations and who hold necessary certification to serve alcoholic beverages as dictated by state laws and company policies. Prior bartending experience is preferred but not mandatory as training is provided to ensure adherence to Buffalo Wild Wings’ high standards.

Overall, the Bartender position at Buffalo Wild Wings offers a dynamic and engaging work environment where individuals can develop their skills, contribute to a popular and growing brand, and deliver memorable experiences through exceptional service and product knowledge.

Job Requirements

  • Minimum of 21 years of age
  • Certification to serve alcohol as dictated by state laws and Buffalo Wild Wings policy
  • Ability to follow standard operating procedures and quality standards
  • Must be reliable and dependable with punctuality and schedule adherence
  • Ability to work in a fast-paced environment with high intensity for extended periods
  • Ability to handle money accurately and process credit card transactions
  • Strong communication and teamwork skills
  • Ability to maintain positive working relationships with team members and managers

Job Qualifications

  • Minimum of 21 years of age
  • Certification to serve alcohol as dictated by state laws and company policy
  • Prior bartending experience preferred
  • Minimum of two years of related experience or Buffalo Wild Wings experience preferred
  • Superior customer service and interpersonal skills
  • Knowledge of responsible alcohol service procedures
  • Basic mathematical skills and ability to handle money accurately
  • Basic knowledge of Point of Sale systems
  • Strong time management and organizational skills
  • Conflict management and problem resolution skills

Job Duties

  • Make personal connections with guests to create loyalty through engaging conversation
  • Check identification to ensure guests meet minimum age requirements for alcohol consumption and comply with responsible alcohol service procedures
  • Read and organize tickets to quickly and accurately serve guests and manage large crowds
  • Prepare alcoholic and non-alcoholic beverages per Buffalo Wild Wings Standard Operating Procedures
  • Inform guests of the Beer of the Month and make suggestions upon request
  • Replace kegs and restock bottles of alcohol when necessary
  • Monitor and manage bar inventory and cost control measures including tracking waste per company drink specs
  • Monitor and maintain inventory levels of stemware, glassware, garnishes, and prepare, wash, and sterilize items to replenish inventory
  • Collect and accurately process guest payments per company standards
  • Take precautions to limit problems related to excessive drinking
  • Take food and beverage orders from serving staff or guests
  • Maintain clean and sanitary bar area and equipment
  • Perform other duties as assigned by the supervisor

Job Criteria

Experience

Mid Level (3-7 years)


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