Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Work Schedule

Rotating Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
Team-oriented environment
Health Insurance
Dental Insurance

Job Description

Desert Diamond Casino is a premier entertainment and gaming destination located in Phoenix, Arizona. Renowned for its vibrant atmosphere and exceptional hospitality, Desert Diamond Casino offers a wide range of gaming options, dining experiences, and entertainment venues. Committed to delivering an outstanding guest experience, the casino operates with the highest standards of customer service, safety, and professionalism. Known for its commitment to community values and tribal ownership, Desert Diamond Casino provides a dynamic work environment where employees can grow and thrive in a fast-paced, customer-focused setting. The casino continually fosters a spirit of teamwork and excellence, prioritizing both employee satisfaction... Show More

Job Requirements

  • High school diploma or GED preferred
  • recent experience in the restaurant or bar field preferred
  • must be 18 years of age or older
  • no felony, theft, or stealing convictions
  • must be able to pass a pre-employment drug/alcohol screening
  • must be able to pass a background investigation
  • must be able to obtain and maintain a gaming license

Job Qualifications

  • High school diploma or GED preferred
  • recent experience in the restaurant or bar field preferred
  • must be 18 years of age or older
  • no felony, theft, or stealing convictions
  • ability to obtain a Food Handlers card
  • ability to obtain TIPS certification
  • ability to follow instructions and work in a stressful and busy environment
  • ability to carry out detailed but uninvolved written and oral instructions
  • ability to communicate, read, and write clearly in Basic English
  • ability to demonstrate outstanding guest service at all times
  • ability to work in a fast-paced environment
  • ability to perform in a professional appearance and manner
  • ability to change out CO2 tanks
  • knowledge of bar maintenance operations and guest service
  • knowledge of bar items and liquor pricing
  • knowledge of bar operations and guest service
  • knowledge of Title 4 (Arizona liquor law) regarding alcohol service and assertive enforcement of said alcohol law
  • knowledge of cash handling
  • knowledge of internal controls and commitment to follow consistently

Job Duties

  • Transports beer and products to the bar from stored location
  • knowledge of the laws and regulations governing Food & Beverage
  • ensures that Tribal, City, State and Federal Health/Food Safety codes are upheld
  • responsible for maintaining a clean, organized and sanitized work area while following all TOGE, tribal, City, State and Federal health/food safety regulations and codes
  • learns and effectively operates the keg systems and replaces empty beer kegs
  • stocks liquor, beer, and bar supplies on a continual basis
  • follows all Title 4 (Arizona liquor law)
  • follows all internal controls of the casino
  • empties trash and helps ensure cleanliness of bar area
  • maintains good communication with team members and maintains a positive and professional work environment
  • maintains proper attendance in accordance with casino policy
  • contributes to a team effort and accomplishes related results
  • serves guests in a responsive, caring, prompt, and courteous manner
  • responds to guest requests
  • must possess outgoing personality
  • position requires that standard service techniques created for position be learned and followed consistently
  • monitors guests to ensure that they are not intoxicated and proper procedures are followed if intoxication is observed
  • knows information regarding all Food and Beverage outlets/Casino Promotions and can inform guests when asked
  • works closely with other departments to ensure seamless service delivery
  • demonstrates Desert Diamond Casino 'On Brand' attitude towards team members and guests at all times
  • displays, supports and reinforces Desert Diamond Casino's Spirit of Service Standards
  • flexible and ready to assume other responsibilities as assigned by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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