Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts

Job Description

Dave & Buster's is a leading entertainment and dining establishment that combines the excitement of a vibrant social atmosphere with delicious food and exceptional drink service. Known for its innovative entertainment experiences, including an extensive arcade, live events, and fine dining options, Dave & Buster's attracts a diverse clientele looking for memorable times with friends, family, and colleagues. As a well-established brand in the hospitality and entertainment industry, Dave & Buster's prides itself on delivering outstanding service, quality, and fun in a safe, welcoming environment. The company fosters a team-oriented culture where employees are encouraged to grow professionally while contributing to the excitement and positive experience for every guest.

The Bar Assistant role at Dave & Buster's is pivotal in supporting the bartending team to ensure that every drink service runs smoothly and efficiently. This role is essential in maintaining the organization, cleanliness, and continual replenishment of the bar area to guarantee a high standard of service. A Bar Assistant not only helps with restocking ingredients, glassware, and garnishes but also manages inventory and assists in maintaining a tidy and well-stocked bar environment. The position demands a proactive and enthusiastic individual who can handle a fast-paced, lively atmosphere and work collaboratively with bartenders and other team members. This role is designed to relieve bartenders of operational tasks, allowing them to focus on creating a memorable guest experience through attentive and skillful drink preparation.

The Bar Assistant acts as a crucial link between the guests and the bartenders, ensuring any guest concerns or questions are quickly relayed and addressed, fostering a friendly and inviting atmosphere. Additionally, the Bar Assistant is responsible for adhering to safety regulations and company policies around alcohol service, helping to uphold Dave & Buster's commitment to responsible hospitality. The role requires flexibility in working hours, including evenings, weekends, and holidays, and demands physical stamina for tasks such as lifting, standing for extended periods, and moving efficiently under moderate to high noise levels.

This position offers an excellent opportunity for individuals seeking to grow their career in hospitality, gain valuable experience in a dynamic and high-energy environment, and be part of a team dedicated to delivering superior service and entertainment. Dave & Buster's offers a supportive workplace where proactive team members can thrive while enhancing the overall guest experience and contributing to the continuing success of the brand.

Job Requirements

  • Be approachable and able to maintain a friendly and courteous manner, even during peak hours
  • Be available to work flexible shifts, including days, evenings, and/or weekends, as required
  • Thrive in a lively, fast-paced environment with a moderate to high noise level
  • Be able to understand and effectively communicate instructions and information
  • Be able to lift and carry items such as beverage cases, ice containers, and bus tubs, weighing up to 30 pounds
  • Move efficiently within the bar area and stand for extended periods of time
  • Be able to walk or stand for the entire duration of their scheduled shift
  • Frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar

Job Qualifications

  • Must meet the minimum legal age requirement for serving or handling alcoholic beverages as per local regulations
  • The physical demands described below are representative of what a Bar Assistant must be able to perform to successfully execute the essential functions of this job

Job Duties

  • The Bar Assistant plays a vital role in ensuring the smooth and efficient operation of the bar area
  • You will be essential in providing support to our Bartenders, allowing them to concentrate on delivering exceptional drink service and creating memorable experiences for our Guests
  • Plays a key part in delivering excellent drink service that complements our food and entertainment, contributing to a fun and exciting atmosphere for our Guests
  • Keeps the Bartender and immediate supervisor informed about any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting solutions
  • Provides efficient assistance by promptly replenishing bar supplies, preparing garnishes, and ensuring ice levels are maintained, helping to minimize guest wait times
  • Maintains a positive and helpful attitude while supporting the Bartenders and anticipating their needs during busy periods
  • Assists with Guest inquiries by relaying information to the Bartender and ensuring the bar area is clean and well-organized for a positive Guest experience
  • Supports the Bartender by quickly and efficiently retrieving ingredients, glassware, and other necessary items
  • Ensures that empty glassware is collected and the bar area remains tidy throughout service
  • Informs the Bartender or Manager of any Guest issues or concerns observed at the bar
  • Adheres to all company policies and procedures regarding responsible alcohol service and safety regulations
  • Responsible for stocking and organizing all bar-related supplies, including liquor, beer, wine, mixers, glassware, and garnishes, in designated storage locations
  • Assists with periodic inventory counts of bar stock as needed
  • Checks and replenishes all necessary bar supplies before, during, and after service
  • Reports any shortages to the Manager
  • Maintains the cleanliness and organization of the entire bar area, including counters, shelves, refrigerators, and storage areas
  • Provides assistance to other team members as needed to ensure efficient overall operations
  • Maintains positive working relationships with all Dave & Buster's team members to foster a supportive and productive work environment
  • Reasonable accommodations may be made to enable individuals with disabilities to perform these core responsibilities
  • While performing the duties of a Bar Assistant, the team member will frequently need to:
  • Be approachable and able to maintain a friendly and courteous manner, even during peak hours
  • Be available to work flexible shifts, including days, evenings, and/or weekends, as required
  • Thrive in a lively, fast-paced environment with a moderate to high noise level
  • Be able to understand and effectively communicate instructions and information
  • Be able to lift and carry items such as beverage cases, ice containers, and bus tubs, weighing up to 30 pounds
  • Move efficiently within the bar area and stand for extended periods of time
  • Be able to walk or stand for the entire duration of their scheduled shift
  • Frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar

Job Criteria

Experience

Entry Level (1-2 years)


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